Jeff Hung Email and Phone Number

● Maintenance and management of Windows-based server systems and Unix-like systems.● Physical servers and virtual machines monitoring in each country's server room● Cloud services online maintenance and operation (GCP、AWS、Azure、Tencent Cloud)● Server monitoring systems: Nagios, Zabbix, and Grafana.● Continuous integration tools: Jenkins.

● Helped the company to apply for FB fan page certification (blue tick).● Find community topics for editorial writing ○ Increase monthly news views by 5~20% per editor. ○ Transparent IFTTT, Webhook, Discord, Line progression SNS, RSS precedent. ● Project theme-based posting for re-broadcast of old news.

● Product market research, comparison of competitive products, and analysis of feasible directions. ● Planning product content, writing specifications and development plans. ● Use Whimsical, Zeplin tools to create product wireframe, userflow and UI/UX designers to communicate.● Use trello, google document spreadsheet progress management and schedule control. ● Quality acceptance, confirm the stability and maintain the operation of the product. ● Projects ○ Click-and-play RPG Web Game ■ Without investing in external expansion resources, it brought in 3.8% of new members to the official website that week. ○ 手機遊戲網路最佳化app-手遊加速王(於2022-06結束營運) ■ Optimize network to reduce support game delay by 5~10%. ○ 4Gamers NFT (ends at business model planning stage)

● Gaming Network Optimization Router - N-WARP (ends operation in 2022-06) ○ Self-owned network product testing and troubleshooting. ○ Customer obstacle event analysis, troubleshooting, and product improvement. ○ Write technical documents related to product operation, troubleshooting SOPs, education and training, etc. ○ Maintain the product's official website to keep it consistent with the product's function. ○ Use Grafana serial API as Dashboard to monitor product system performance real-time and historical data. ○ Use docker to build a bugzilla bug tracking system for the team to use. ○ Build AWS EC2 as product network system redundancy.● Product Expansion SaaS Feasibility Analysis ○ CI/CD Pre-learning ■ Write requirement files such as pom.xml to build and deploy the RD generated Spring Boot project to GCP App Engine. ■ Write requirement files such as pom.xml to build and deploy the RD generated Spring Boot project to GCP App Engine.

● Several offline events a year, led by Wirforce, to set up and maintain stability for its network ○ Use network devices such as MikroTik, Ubiquiti, Zyxel, etc.● Troubleshooting of office information equipment, computer hardware and software, network, and client-side related information problems.● NAS devices use LDAP for backup and privilege management.● Use docker to build CS:GO server for Wirforce offline activities.● N-WARP Project Assistance ○ Popular game connection data collection and maintenance.

● Perform laptop software and hardware related testing● Perform in-depth testing on computer related components, operating systems, BIOS, peripheral drivers, software and games● Check the product laptop software and hardware design or material problems.

● Twitch Taiwan Community Ambassador at 2016/2017/2018 Taipei Game Show.● Twitch Taiwan Community Ambassador at 2016/2017 Wirforce.● Broadcasting staff at 2017 Taiwan Red Bull Soapbox Race.