Shinto Joseph Email & Phone Number

Kerala, India

Lincoln, England, United Kingdom

Assisting with day-to-day operational processes & and coordination with internal teams.  Provide accurate and relevant information to resolve customer queries or issues.  Experience in planning and managing pre-employment screening, recruitment and selection & and training of staff.  Communicating with the tenant regarding the tenancy, Rent payment and maintenance issues.

Idukki, Kerala, India

ST 2022  Manage phone calls and correspondence (e-mail, letters, packages etc.) & and Admission Marketing.  Maintains office staff by recruiting, selecting, orienting, and training employees.  Maintains office staff job results by coaching, counseling, and disciplining employees, and planning, monitoring, and appraising job results  Manage online and offline classes, online exam booking, study abroad programs & Nurses recruitment.  Organizing events and taking admissions from direct walk ins and social media.

Kochi, Kerala, India

Manage daily operations of various SMART hotels and ensure adherence all OYO Operational Procedures and guidelines.  Drive revenue by ensuring all bookings are being billed in the OYO tab and no booking is slipping or being misappropriated by the PM/Owner.  Ensure cluster performance of Cx metrics against target.  Develop a loyal customer base to drive walk-in revenue and help achieve P&L targets for the cluster.  Ensure quality standards to promote repeat business Meet with owners to solve for complex owner issues / painful owners and resolve any escalations.

Bengaluru, Karnataka, India

Overseeing the functioning of all departments like the Front office, security, housekeeping and others.  Being available 24/7 to resolve any urgent queries or situations.  Overseeing the budget to ensure that costs do not exceed revenues, managing marketing and all reservations.  Scheduling staff members’ work hours and coordinating with other departments and Managing the Restaurant.  Working with the front office staff to ensure that all guest requests are handled properly and in a timely manner  Monitoring occupancy rates and room rates to ensure that profits are maximized  Recruit, train and monitor staff performances as well as manage payroll.

Bangalore Rural, Karnataka, India

 To provide an administrative/general office support service to Staff, Visitors and Residents.  Monitor procedures followed in the administration office which include admission, fee collection, attendance, recruitment, salary payments, university & exam works, purchases and procurements, accounts, audits and any other matters related to the administration of the institute.  Organizing and managing schedules and calendars for staff, managers, and senior-level officers.

Idukki, Kerala, India

 Answering incoming telephone calls from prospective and existing guests, Taking and managing entire reservations.  Handling problems or complaints from guests, and resolving issues through interaction with staff members  Provide all guests (including groups) with a friendly, accurate and efficient check-in / check-out process while following the company’s policies and procedures.  Verify and collect guest payments and identification, ensuring all procedures are followed.  Analyze customer feedback from hotel guestbook and online reviews and suggest ways to improve ratings.

Bachelor'S Degree, Computer

Intermediate, Science

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