Shiny Thomas Email & Phone Number
Who is Shiny Thomas? Overview
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Shiny Thomas is listed as Purchasing Coordinator at Dow, a with 124 employees, based in Mumbai, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Shiny Thomas.
Shiny Thomas previously worked as Client Operations Manager at Loginext and Customer Success Associate at Haptik. Shiny Thomas holds Master'S Degree, Accounting from V K Krishna Menon College Of Commerce And Economics Sharad Shankar Dighe College.
Email format at Dow
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About Shiny Thomas
As a Customer Success Associate at Haptik, I am the first point of contact for 10+ accounts across various domains, such as e-commerce, NGOs, after sales, insurance, and trading. I follow up with the clients on a timely manner and assess the bot performance and feedback. I also train and onboard new customers and communicate with the product development team to contribute to product improvement.I have a master's degree in Accounting and three years of experience as a GIS Analyst at HERE Technologies, where I was also a part-time trainer and a project coordinator. I have developed strong skills in data analysis, communication, collaboration, and leadership, as well as proficiency in Excel, Google Sheets, and PowerPoint. I am an easy-going person with high integrity, honesty, responsibility, and organizational skills that enable me to be part of any kind of team or work group very easily. I am passionate about creating a culture of collaboration and telling a story to build a community, as evidenced by the certifications I have earned from LinkedIn.
Shiny Thomas's current company
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Shiny Thomas work experience
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Client Operations Manager
Understand client requirements and collaborate with internal teams to ensure client deliverables are met on timeBuild and maintain strong relationships with clients.
Customer Success Associate
Was first point of contact for 10+ account, those include e-commerce, NGOs, after sales, insurance and trading clientsFollow up with the clients on timely manner and assess the bot and update the feedbacksMaintain customer retention through effective communication and build excellent relationship with clientTrain and onboard new customersCommunicate with product development team to communicate customer feedback and contribute to product improvement
Geographic Information Systems Analyst Ii
I was also Part time trainer, it include providing overall knowledge about tool and scope of region and project for new joiners or new members in team.Communicating with the stakeholders and other teams to understand and assist the project leader to run the project with no difficulties. Tracking project deliverables, Managing daily, weekly and monthly dashboard of reports and scorecard of projects.Manages/assists in the planning, preparation, and maintenance of project team… Show more I was also Part time trainer, it include providing overall knowledge about tool and scope of region and project for new joiners or new members in team.Communicating with the stakeholders and other teams to understand and assist the project leader to run the project with no difficulties. Tracking project deliverables, Managing daily, weekly and monthly dashboard of reports and scorecard of projects.Manages/assists in the planning, preparation, and maintenance of project team schedules, by realistically estimating activity duration and risks, to meet Organization standards. Show less
Geographic Information Systems Analyst I
Mentoring and training new members and providing instruction and guiding throughout the project and task assigned.Escalate issues as they are identified and assist Project Leaders in the development and implementation of corrective and preventive actions.
Shiny Thomas education
Master'S Degree, Accounting
Bachelor'S Degree, Accounting And Finance
Frequently asked questions about Shiny Thomas
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What company does Shiny Thomas work for?
Shiny Thomas works for Dow.
What is Shiny Thomas's role at Dow?
Shiny Thomas is listed as Purchasing Coordinator at Dow.
Where is Shiny Thomas based?
Shiny Thomas is based in Mumbai, Maharashtra, India while working with Dow.
What companies has Shiny Thomas worked for?
Shiny Thomas has worked for Dow, Loginext, Haptik, and Here Technologies.
How can I contact Shiny Thomas?
You can use AeroLeads to view verified contact signals for Shiny Thomas at Dow, including work email, phone, and LinkedIn data when available.
What schools did Shiny Thomas attend?
Shiny Thomas holds Master'S Degree, Accounting from V K Krishna Menon College Of Commerce And Economics Sharad Shankar Dighe College.
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