Shipra Singh Email & Phone Number

Mississauga, ON, CA

Toronto, Ontario, Canada

• Drive the IT Projects for one of the biggest portfolios in North America for Commercial Leasing and Lending in the capacity of Accounting SME
• Project Manage the end-to-end lifecycle for implementation of the technology products that Genpact offers to clients in CLL space.
• Define, Design and Drive the portfolio setup of the client business in the technology solution and deliver the best-in-class Commercial leasing and lending solution.
• Consulted a Big Health Care giant with Global presence for their Americas Finance operations to replace legacy treasury, EOT, Syndication, Servicing systems with advanced lease servicing software. This included data.

Ontario, Canada

• Driving Process Improvement projects that deliver measurable and sustainable business results. Eliminated Non-Value-added steps in accounting processes such as invoice reconciliation
• Build commitment to business process management and improvement through a focus on effective process development, integrated project/change management and implementation
• Analyze and identify process improvement opportunities and partner with key stakeholders to scope and ensure alignment with strategic priorities to improve accuracy for financial reporting and provide more reliable.
• Leading technical partner role in the deployment of Process Excellence through the application of process improvement methodologies (Six Sigma, LEAN, and basic problem solving)
• Training, coaching, and mentoring all employees, to include Green Belts and Kaizen Leaders.
• Work with stakeholders to ensure projects achieve intended results. Identify & mitigate risks proactively

Ontario, Canada

• Project management for Chief Financial officer for corporate financial reporting
• Restructuring financial reporting for business to forecast revenue accurately and control costs
• Acting as chief revenue strategist to support business decisions leading to savings in Americas region
• Leading IT Finance reporting and maintenance of books to ensure month end and book close activities
• Ensuring Genpact’s IT lease accounting practices are compliant with ASC 842 as per latest USGAAP
• Migrated over 200 vendors to new lease as per ASC 842. Standardization and setting up of the new process for leases and ensuring their accuracy for the period of recognition and proper accounting treatment

Ontario, Canada

• Project management for Chief Financial officer for corporate financial reporting
• Restructuring financial reporting for business to forecast revenue accurately and control costs

Ontario, Canada

• Aligned with college motto and part with knowledge to students.
• Teach Diploma in data warehousing, Information Technology and E-commerce to students
• Prepare necessary notes, training modules and exam related to course
• Perform requisite duties in line with college policies
• Ensure expert training to students on real life case studies, deriving business specific issues and outcomes from professional experience

Gurgaon, India

• Re-organized SalesForce Analytics for business development (BD) effectiveness by creating project manager’s (PM) scorecard and Inflow analysis which displayed key metrics and geographies covered. This was an automated.
• Actively supported project management and managed a broad spectrum of PMO functions like budget monitoring, program governance, weekly status reporting, RAID log maintenance, project plan review and updates.
• Drive Robotics Process Automation Assessment, Design and Deployment for a pharma giant for order to cash process. Working closely with project and customer teams across functions to successfully deliver this project.
• Exceeded targets on key performance indicators by providing SME Level guidance to transformation and consulting domain for O2C (order to cash) & automation using tools like Excel, VBA (visual basic for applications).
• Provided accurate FP&A (financial planning and analytics) reporting and revenue estimates making use of financial modelling tools.
• Achieved measurable outcomes that added value to company by providing SSC (shared services center) consultation for billing, forecast and actual hours accurate computation for revenue impact on monthly and quarterly.

Gurgaon, India

• Project Initiation Management: Initiation process consulting and management, includes Preliminary Scope and Agreement or Contract Definition.
• Project Monitoring: Project Dashboard, Client Dashboard, and Defect Removal Efficiency monthly report.o Project Revenue and Cost Monitoring: Monthly Effort - Revenue report.o Project Resource Monitoring: Percentage.
• Creating multiple reports on a daily, weekly, monthly, quarterly and annually basis to reflect company’s financial health around P&L’s.
• Handling ad-hoc request from clients regarding different performance dashboards.
• Handling multiple projects like Profit Optimization, History Models etc showing the performance of the organization across years, revenue turnovers and Profit maximization opportunities.
• Prepare Presentation on Monthly basis showing the complete performance of the range of products over the period which is being showcased in Directors meeting on monthly basis.

Gurgaon, India

• Worked with GE Sales & Marketing (Forecasting & Predictions) for an huge onshore GE business.
• Providing comprehensive functional analytical support to customer for their billing data with Data analytics, Meaningful interpretation of data and Management reporting.
• Creation of business intelligence tools using visual basic for applications and MS Access.
• Automating process for higher productivity and business impact
• Launched forecasting tool for business helping them with trending and faster cash collection via quality of invoices using SQL and MS Access.
• Administration for data warehousing as a system expert on clients internal accounting receivables system which is a central data warehouse for all open and closed invoices. It is very important when it comes to.

New Delhi Area, India

• Working closely with the operations team to stabilize centre operations
• Procedure and Process mapping to streamline operations
• Closely monitoring the helpdesk operations and level 2 security team.
• Interacting with client to understand their requirements
• Quality Assurance/Management – leading a team for IT support specialists in achieving ISO 9001 certification and passing regular surveillance audits.
• Consistently managing team to exceed “world class” service supporting over 100,000 global clientele. Responsible to achieve 95% ASA within 60 seconds, resolve 85% cases on 1st call, and have less than 5% abandoned calls.

New Delhi Area, India

Involved in:Strategic consulting and Planning.Research and Analysis.Business Development.Maintaing cordial relations.Headhunting Startup with aid from Matrix Cellular. Joined as part of the start-up team for this consulting firm kick-starting their operations for Delhi Office.

B.Com (Degree), Commerce,Computers, B

Master Of Computer Applications - Mca (Diploma), Computers, A

.Net Expertise, Computers, B

Hsc, Commerce, A

Activities and Societies: Arts and Painting Champion for 3 years in a row. Name recorded on School board for the same in 2000 Selected and.

Foundation Program Certificate, Accounting And Finance, A

Activities and Societies: Batch Topper