Shipra Singhal Email & Phone Number

Australia

Sydney, New South Wales, Australia

Senior IT role reporting to CIO to strategize Supply Chain domain long term IT roadmap and manage business relationships for Australia and New Zealand business• Trusted business relationship manager (BRM) and IT partner for Supply Chain function across Agronomy, Planning, Manufacturing, Co-Manufacturing, Warehousing, and Customer Ordering• Successfully managing relationships at all levels (Managers to Senior Directors)• Partner with senior business stakeholders to build digital vision and five-year roadmap to support business strategy• Conceptualized several large-scale digital transformation initiatives – evaluating available technology solutions, creating proposals, assembling team, budgeting and managing financials, managing issues and risks to ensure delivery to the business through vendor partners and offshore delivery team• Accountable for execution of tactical initiatives in support of the overall vision• Partner with Enterprise Architecture team to lead the domain’s Solution architecture, ensuring that the environment is fit-for-purpose and meets business requirements • Assessing functional application portfolio regularly using Gartner’s TIME model to improve the efficiency of the functional area over time and driving down the total cost of ownership• Manage and develop external supplier relationships to ensure high performance, competitive pricing and resource efficiencies

Sydney, Australia

- Business relationship manager (BRM) and IT partner for Supply Chain function

Gurugram, Haryana, India

PepsiCo India office is the global offshore delivery centre for PepsiCo• Delivery lead for several IT projects spanning multiple geographies, key being-‐ Integration lead for M&A of Thailand Beverage business – Migration of IT Eco system; 7 main applications and supporting infrastructure (Compute, Network and Storage) across 4 Sites in Thailand for 800+ Business users‐ Regression testing and technical cut-over lead for Pakistan SAP implementation‐ Led SAP enhancements portfolio across 9 markets – plan, slot & deliver with a team of 10 consultants‐ Led SAP technical projects - to improve SAP systems stability, performance, cost and compliance• Manage and develop vendor relationships‐ Actively managed staffing, onboarding and performance of vendor teams‐ Led team of 15 consultants to provide global SAP support driving SLA improvements• Conceptualized and rolled out capability framework to strengthen processes, tools and build capability within IT teams resulting in effective solution delivery to business through improved quality & agility• Delivered & maintained SAP Application Support environment to deliver a stable technology landscape, meeting business service level expectations as well as new project landscape demands

Gurugram, Haryana, India

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Bengaluru, Karnataka, India

• Led SAP change and enhancements team – accountable for delivery of SAP improvements across all core modules and managing a team of 10 consultants• Led demand planning, effort estimation, resourcing, communication and reporting to ensure quality deliverables supporting business needs

Bengaluru, Karnataka, India

• Application maintenance and support services for B2B SAP operations of a client• Strong knowledge and experience of IT service management across incident, problem, service request and change management

Chennai, Tamil Nadu, India

Gurugram, Haryana, India

Worked on all phases of Software Development Life Cycle (SDLC) – from gathering business requirements to making business and technical Specs to coding & testing and successfully implementing solutions on Client Server

Mba, It, Marketing, Supply Chain

B.E, Electronics And Communication Engineering