Shipra Acharya Email & Phone Number

Ahmedabad, Gujarat, India

Ahmedabad Area, India

Pune, Maharashtra, India

Pune Area, India

• Handle the inbound calls from Vodafone stores• Document all calls with regards to customer inquires accurately using Call Tracking System• Providing the relevant information to the customers about the Company plans• Solving the customer issues• Compiling the data of the customer in the system• Routing the calls to the technical department for technical queries• P2P migration, Plan activation, Pack activation and deactivation• Retaining customers by providing best offers and plans

Bikaner Area, India

• Exposure towards financial markets, mutual funds, technical analysis, derivatives• Establishing and maintaining new accounts for the customers• Accepting customer checks and stock certificates• Following up on leads from potential customers• Responsible for getting ready all necessary papers and forms• Communicated with clients and collaborated with colleagues to discuss and resolve all client queries, issues, and other such important matters

Bikaner Area, India

• Generate new leads and gave a service to Customer and support them for business and to create all types of New Account, Saving Account, and Current Account etc.• Achieved targets• Handled daily sales activities of the bank and reported to the bank manager• Assisted the sales manager in various capacities• Maintained good communication with the staff and other clients• Dealt with customer service issues. managed client relations to promote long-term relationships