Shiran Gil Email & Phone Number

Tel Aviv, Israel

• Engage directly with prospects, understanding their unique requirements, and masterfully craft tailored solutions that meet their specific needs.
• Lead presale meetings with prospects, setting clear project expectations, and offering suitable service recommendations to enhance sales proposals. Including Lead the internal approval process for opportunities
• Take full ownership of Professional Service Implementation Plans for WalkMe's strategic customers, adeptly identifying customers' needs and opportunities, and expertly creating SOWs and Change Requests while serving as.
• Strategically plan and optimize staffing to enhance the productivity and efficiency of the services team, providing expert guidance, mentorship, and coaching to foster a culture of excellence and adherence to project.
• Leverage data analysis of projects to optimize revenue streams and enhance operational processes.

Tel Aviv, Israel

• Lead the process of game creation, from PRD to execution with a tight MVP launch date, manging product backlog, prioritization, Scrum ceremonies, critical path and risks
• Manage the product roadmap by creating streamline processes in an agile environment for all studio teams: R&D; Creative; Level Designers; Product
• Establishing 3rd party engagements, monitor outsource KPIs, creating SOW, leading negotiations, escalation point and problem-solver, reflecting statuses to stakeholders’
• Discussing monthly progression and decisions with Moon-Active C-level management

Israel

• Responsible for developing and maintaining relationships with Microsoft B2B partners, offer new ways to grow the partnership and increase ROI
• Managed MS Professional Services across Israel Enterprises, driving over $5M in revenue, identify opportunities, solving disputes, managed cost, schedule and performance
• Oversee the delivery teams as they deploy for Commercial Enterprise (CE) customers cloud-based solutions, ensure projects quality and KPI’s achievements
• Drive Cross-functional effort with sales, operations, R&D and the customer to track performance and serving as the main point of contact
• Served as a mentor & escalation-manager for MS Project Managers solving complex issues
• Led the largest Microsoft-Israel deal with top Israeli bank, locking 3.6M$ in additional annual revenue for Microsoft CRM cloud transformation

Hamada 7, Herzliya

• Managed complex global-scale projects focusing on Cloud, Big Data and Storage
• Analyze business requirements, set clear compelling vision and projects roadmap
• Kept all players coordinated on the project's progress: status tracking, scope, timelines, task planning, action items, risks, issues, project dependencies, rollout planning
• Led global winning innovative project at “Dell Technologies World” of Modernization DC's for a top insurance company

• Initiated the transformation of the Bank Support Center from call to chat support, reducing customers’ wait-time by 90%; helped cut COGS by 25% and increased customers satisfaction by 300%
• Spearheaded "Hotam" (digital screens) product development & implementation, contributing to the recognition of the bank as the first green bank technology
• Managed entire product lifecycle: defined pain points & user stories, set priorities, monitor development and QA tets; worked in Agile methodology

• Information Security Project Manager and Consultant for enterprise customers
• Owned entire projects lifecycle: defining Gantt, identifying risks, managing external and internal resources, and communicating objectives to main stakeholders
• Partnered with experts (Cyber, System, Network, & Application) and external vendors to identify new opportunities and run business analysis on new initiatives

Master Of Business Administration - Mba, Marketing

Bachelor Science Engineer, Engineering/Industrial Management