Shiran Gil Email & Phone Number

Israel

Tel Aviv, Israel

• Engage directly with prospects, understanding their unique requirements, and masterfully craft tailored solutions that meet their specific needs. • Lead presale meetings with prospects, setting clear project expectations, and offering suitable service recommendations to enhance sales proposals. Including Lead the internal approval process for opportunities • Take full ownership of Professional Service Implementation Plans for WalkMe's strategic customers, adeptly identifying customers' needs and opportunities, and expertly creating SOWs and Change Requests while serving as an escalation manager to resolve ongoing delivery challenges. • Strategically plan and optimize staffing to enhance the productivity and efficiency of the services team, providing expert guidance, mentorship, and coaching to foster a culture of excellence and adherence to project frameworks and best-practice methodologies. • Leverage data analysis of projects to optimize revenue streams and enhance operational processes.

Tel Aviv, Israel

• Lead the process of game creation, from PRD to execution with a tight MVP launch date, manging product backlog, prioritization, Scrum ceremonies, critical path and risks • Manage the product roadmap by creating streamline processes in an agile environment for all studio teams: R&D; Creative; Level Designers; Product• Establishing 3rd party engagements, monitor outsource KPIs, creating SOW, leading negotiations, escalation point and problem-solver, reflecting statuses to stakeholders’• Discussing monthly progression and decisions with Moon-Active C-level management

Israel

• Responsible for developing and maintaining relationships with Microsoft B2B partners, offer new ways to grow the partnership and increase ROI • Managed MS Professional Services across Israel Enterprises, driving over $5M in revenue, identify opportunities, solving disputes, managed cost, schedule and performance • Oversee the delivery teams as they deploy for Commercial Enterprise (CE) customers cloud-based solutions, ensure projects quality and KPI’s achievements • Drive Cross-functional effort with sales, operations, R&D and the customer to track performance and serving as the main point of contact• Served as a mentor & escalation-manager for MS Project Managers solving complex issues • Led the largest Microsoft-Israel deal with top Israeli bank, locking 3.6M$ in additional annual revenue for Microsoft CRM cloud transformation

Hamada 7, Herzliya

• Managed complex global-scale projects focusing on Cloud, Big Data and Storage• Analyze business requirements, set clear compelling vision and projects roadmap • Kept all players coordinated on the project's progress: status tracking, scope, timelines, task planning, action items, risks, issues, project dependencies, rollout planning • Led global winning innovative project at “Dell Technologies World” of Modernization DC's for a top insurance company

• Initiated the transformation of the Bank Support Center from call to chat support, reducing customers’ wait-time by 90%; helped cut COGS by 25% and increased customers satisfaction by 300%• Spearheaded "Hotam" (digital screens) product development & implementation, contributing to the recognition of the bank as the first green bank technology • Managed entire product lifecycle: defined pain points & user stories, set priorities, monitor development and QA tets; worked in Agile methodology

• Information Security Project Manager and Consultant for enterprise customers • Owned entire projects lifecycle: defining Gantt, identifying risks, managing external and internal resources, and communicating objectives to main stakeholders • Partnered with experts (Cyber, System, Network, & Application) and external vendors to identify new opportunities and run business analysis on new initiatives

Master Of Business Administration - Mba, Marketing

Bachelor Science Engineer, Engineering/Industrial Management