- Responsible for Direct business, Lenovo Commercial / Consumer and NEC PC.- Managing >100 members- Managing $400M business / P&L, and driving of top-line Unit/Rev and Mgn. - A member of Lenovo Japan leadership team- Manage Direct Consumer & SMB teams including Direct Sales, Channel Sales, Marketing, Online, Product Planning, Sales Operations, etc., located in Japan and China.- Co-working closely with Japan Indirect Sales team to balance product assortment between Direct and Indirect considering the best 4P for customers.

- Supervise and oversee NEC Consumer, Lenovo Consumer and Commercial Online Business as COO- Oversee Sales and Marketing jointly with GM to manage all eCommerce + non-Retail businesses

- Responsible for Consumer Gaming PC business in APJ, $200M Rev per year- Managing daily business both in Consumer Direct channels and Retails in all APJ countries - Managing all 4P for gaming PC products, Pricing, Assortment Planning, Product Roadmap / Launch Management, and Merchandising promotion together with local Marketing teams- Planning mid-long term global Gaming strategy as additional assignment- Partnering with external vendors like Intel, AMD, Microsoft, nVidia to drive Gaming PC business jointly with them, by keeping good relationship- Managing 11 members in 6 countries remotely, Australia, Japan, China, Singapore, India, and Malaysia

- Leading mid-long term business planning for all countries in Asia Pacific & Japan (APJ)- Maximize business in all channels in each country by making a solid plan to assort suitable products in each channel to differentiate one channel from each other, based on the latest market analysis, competitive landscape, and customer survey, etc.- Negotiate with global teams to plan new products with right features and configurations which can drive APJ businesses- Co-work closely with other APJ central teams and country teams to set right strategy from product viewpoints, e.g. pricing strategy, merchandising plans, etc. and co-work with them to execute the plan correctly- Jointly work with Marketing team to plan effective campaigns and promotions in alignment with product assortment strategy- Build a solid relationship with vendors like Intel, AMD, Microsoft, nVidia and jointly drive Sales campaign and sales activities to make collaborative growth- Managing 8 members in 4 countries remotely, Australia, Japan, India, and Malaysia- Acting mentor for all Dell Japan employees who want to experience jobs in other countries

- Responsible for approx 300M$ Rev / year business as a general manager, a head of Consumer Direct Sales team + a head of Online EC team both for Commercial & Consumer- Responsible for improving Consumer Direct P&L by maximizing Rev & Margin with Sell-up actions / High price band drive and by optimizing Opex with lower cost operations- Responsible for gaining Consumer Direct unit share based on IDC result / forecast- Manage 4 teams in 3 sites with >60 permanent employees + >50 outsources - Consumer Phone Sales team, Consumer Shop-in-shop Sales team, Consumer Employee Purchase / Student Purchase / Coop Sales team, Consumer / Commercial Online EC team- Manage a remote team from Japan, Consumer Phone Sales team in China, in addition to the rest in Japan, Kawasaki + Miyazaki- Monitor all Sales related KPI daily / weekly / monthly and improve them continuously – Unit / Rev / Mgn / Mgn% / Rev per unit / Mgn per unit / Online conversion rate (CV%) / Phone team close rate (CR%) / Service attach rate / MS Office attach rate / etc.- Co-working closely with global online IT team members to improve user experiences on Dell Japan EC site, by implementing new features or by changing online page layout / contents based on Conv % comparison test results- Responsible for improving conversion rate (CV%) on Dell Japan EC site continuously by monitoring weekly CV% on each web page- Responsible for exploring new business channels in Consumer Direct business, ex. dropshipping through other EC sites, etc.- Co-working closely with Japan Consumer Retail team and balance product assortment between Consumer Direct and Retail considering the best 4P for Consumer customers- Selected as a global limited Executive leadership training program, which has only 40 people per year globally out of >20,000 employees in Client business dept, to be a next gen global executive member

- Responsible for Rev >200M$ / year as a business lead, a head of Online EC team- Responsible for gaining Consumer Direct unit share based on IDC result / forecast- Manage 9 direct reports across 3 sites, Kawasaki, Miyazaki, Dalian in China- Monitor all Sales related KPI daily / weekly / monthly and improve them continuously – Unit / Rev / Mgn / Mgn% / Rev per unit / Mgn per unit / Online conversion rate (CV%) / etc.- Co-working closely with global online IT team members to improve user experiences on Dell Japan EC site, by implementing new features or by changing online page layout / contents based on Conv % comparison test results- Responsible for improving conversion rate (CV%) on Dell Japan EC site continuously by monitoring weekly CV% on each web page- Mentoring talented junior commercial Sales members directly

- Built product assortment strategy for Dell Japan Consumer & Small Business (<100 Emp) to maximize Rev/Mgn/Unit with most efficient Route-to-Market strategy for each product, by choosing the best products to the best channels like retailers, e-tailers, direct web page, etc.- Managed product launch for each product by setting appropriate price considering competitors' ones + WAPP, by planning product launch event together with Marketing team, etc.- Among all global product line-up, chose appropriate products which are fit to Japan Consumer & Small Business market by analyzing the latest trend for each product group in detail, by CPU / GPU / Memory / Storage / Display, etc. - Had a responsibility to grow Dell gaming PC to aim >2x growth within 2 years and led virtual Japan gaming project team inc. Marketing / Online / Operation - >80M$ in total- Managed store strategy & merchandising to maximize top-line and profit- Opened a gaming PC dedicated store in Akihabara by leading store opening project team- Successfully changed the gaming PC growth momentum, negative Y/Y to positive Y/Y after I joined again to Dell- Supervised 8 members as direct report- Built strong relationships with Executives in US Headquater and co-worked with them to realize local request for optimizing Japan C&SB business smoothly and rapidly- A member of Dell Japan Consumer & Small Business leadership team and covered a role to guide other Directors as a tenured Director

Leading Sales Enablement Program in Enterprise

- Supervised 30 members as “direct report” – all members are directly reporting to me, in addition, virtually managed 50 local members as a Japan Lead- Covered business planning for all Japan Core Sales team – e.g. Quarterly Sales org optimization, Sales activity planning, Sales HC capacity planning by checking ROI, Selecting focused customers by looking at market status and growth by industry & customers, Setting right target for Sales team & Sales individuals, Performance monitoring for individual Sales, etc.- Supported the president and Sales GMs directly to build short-term / long-term business planning by providing historical data analysis / insight with future forecasting, market trend- Supported implementing Sales actions by cascading GM’s direction directly down to ground-level Sales managers and members- Built personal connections with all Executives in Japan to realize smooth communications and to make it easy to get their supports- Covered operational support as a double role – e.g. Sales process optimization by co-working with IT team, customer care management, inventory / aging management for products, conflict management between direct business and partner business, etc.- Built strong relationships with Asia Pacific / Global Executives and leveraged them to realize local request for optimizing Japan business smoothly and rapidly- Gathered the best practice in Asia Pacific / Global and shared them to Japan teams, vice versa, advertise success in Japan to APJ / Global teams- A member of Dell Japan leadership team and covered a role to improve Dell Japan itself – e.g. gain better employee satisfaction by improving office environment as a “Best place to work”

- Covered business planning for Medium Business Sales Team - e.g. Quarterly Sales activity planning, Supporting executive review, Selecting focused customers by looking at market status, optimizing Sales BMS metrics, gathering raw voice from front-line Sales and leverage them for improving work environment, etc.- Supported the Medium Business Sales GM directly to build short-term / long-term business planning by providing historical data / market trend analysis- Built strong relationships with Asia Pacific peers and leveraged them to realize local request for business optimization smoothly and rapidly / to gather the best practices- Supervised 23 junior Chinese members with 2 Chinese people managers to support Sales team in terms of Quoting operation and reduce an operational workload in Sales floors- Built personal connections with ground-level Sales managers and members in order not only to accelerate cascading down GM’s direction but to gather raw-voice in Sales floor

- Mainly covered Japanese famous High-tech clients- Provided innovative ideas to launch new business models which had synergies with the client’s original, H/W business (ex. new solutions on High-Tech devices) with 2-3 members- Built personal relationship with project managers in each client to enable all communications more smoothly

- Mainly covered Japanese famous High-Tech clients, consumer service provider, banks, etc.- Managed essential roles in each project with project leaders’ support, leveraged / educated junior Associate members in addition- Built personal relationship with leaders in each client in order to co-work very closely to solve challenging issues smoothly

- Mainly covered High-Tech clients, consumer service provides, banks- Gathered useful data, e.g. market data / client’s historical data / customer survey / etc., from external data-sources and analyzed them to provide meaningful insight to customers- Gathered customer’s raw-voice by conducting deep interviews for front-line members- Supported customer’s M&A decision by doing due diligence analysis

- Built back-end “customer information management system” for the client, Japanese famous Internet Service Provider and provided them an on-site 24hrs / 7days supports by leading some outsourcers as a leader of infrastructure management team- Installed the proofreading software into back-end system in the client and provided on-site supports for them - Built a proofreading software for Newspaper Company by utilizing database language