- Assist customers with account inquiries, openings, and updates, ensuring compliance with bank policies.- Handle cash transactions, including deposits, withdrawals, and account reconciliations, maintaining accuracy and efficiency.- Resolve customer issues and complaints promptly, ensuring high levels of client satisfaction.- Ensure accurate documentation and record-keeping for all customer transactions and account activities.

- Opened and managed client accounts efficiently, reducing processing time by 15%.- Ensured accuracy in cash clearing operations, streamlining transaction processes.- Delivered exceptional customer service, resolving queries and improving client satisfaction.- Maintained compliance with regulatory and banking standards, ensuring secure transactions.