• Greeted and registered guests, ensuring a smooth check-in and check-out process for approximately 5 -35 guests per day.• Provide exceptional customer service by addressing guest inquiries, resolving issues, and making recommendations for local attractions and dining• Collaborate with 8 housekeeping and maintenance teams to ensure rooms are ready for guest occupancy and address any maintenance requests promptly• Handle cash, and credit card transactions, and manage end-of-day accounting procedures• Promote hotel services, amenities, and loyalty programs to guests.• Assisted in resolving guest complaints and issues, turning potentially negative experiences into positive ones.

• Responsible for the full AP Cycle including Vendor Invoice entry, Cheque Run, invoice matching, and filing• Respond to inquiries from internal as well as external parties promptly• Download Weekly Bank Account Transactions and reconcile Monthly Credit Card Statement• Audit and process employee expense reports• Enter and issue Sales Invoices to Customers and follow up on payments from Customers• Submit Monthly AR & AP Aging reports to Management for review• Other ad hoc requests such as month-end journal entries, month-end accruals, etc

• Efficiently complete full AP Cycle including Invoice entry, Cheque Run, invoice matching, and filing.• Accurately upload all PCard transactions• Answer all buyer inquiries promptly • Prepare and post weekly cheque deposits for A/R• Other ad hoc requests such as month-end journal entries

• Efficiently entered vendor invoices in Oracle.• Effectively responded to daily inquiries by managers, other locations, and suppliers via email or phone.• Successfully resolved issues of invoices on Hold• Actively managed a list of urgent invoices for payment. • Efficiently matched 100s of invoices after EFT and Cheque Run.• Ensured timely filing of all the checks and invoices to ensure organization and easy access.