• Client Management – Initial response to clients on inquiries, sending proposals, responding to queries, negotiating rates, closing sales, processing contractual documentation and tenders • Ensure day-to-day correspondence with existing clients on various queries and provide customized reports• Meet and negotiate with existing clients on pricing, margins, contract renewals and problem resolutions• Ensure timely invoicing, receipts from clients and budgeting payments to vendors for smooth running of business operations• Workforce & People Management - Resolve and settle various issues of on-sight and off-sight workforce (leaves, attendance, overtimes, gratuity, WPPF, 10C bonus, working conditions, misc. allowances, bank account opening etc)• Ensure timely budgeting of payroll • On-board, correspond & negotiate with vendors on pricing, service delivery, quality assurance and payment terms• Compliance Management - Coordinate, communicate and collaborate with government regulators (EOBI, SESSI, FBR, SRB, PRA, BRA, Law Enforcement Agencies, Labour Department) for compliance matters including meeting and responding to official notices• Ensure compliance of trade licensing and renewals• Manage and complete annual audits – ISO 9001:2015 QMS (Bureau Veritas) with zero non-conformance • Reporting - Formulating incident report/fact sheet, in case of theft or other incidents at clients’ premises• Assist directors in business planning and decision-making by providing client feedback and various MIS reports (profit margin summary, cost-cutting measures, minimum wage compliance workings, account receivable & payable etc)• Collaborating with regional offices to resolve business matters• Catering more than 60 clients Pan-Pakistan• Record keeping and updation in ERP system

• Conducting due diligence research on individuals and corporations worldwide that includes Academic, Employment, Criminal, Address, Insurance Claim and Civil Litigation verifications; single-handedly• Providing sales and operational support to the department heads in Islamabad• Preparing due diligence reports• Liaising with the sponsorship partners and clients for queries in service provision• Managing complete business operations in Karachi solely• Administrating Karachi office solely• Maintaining and updating data records• Collaborating with electronic and print media regarding activities and projects• Planning and managing summits, seminars and public events

• Establish channels of communication and engaged with stakeholders related to identified policy issues• Prepare progress reports on areas of interest, including foreign affairs, economy, climate change, and security affairs• Conducted research on issues of public relevance and identified areas requiring public policy attention• Prepared evidence-based research drafts for policy debate at various public policy forums including the Senate of Pakistan• Prepare adjournment motions, resolutions, call to attention notices for parliamentary debate• Assisted in the preparation of policy statements and press releases from the Senator’s office• Maintain accurate records of interviews, keynote addresses and policy statements by the senator• Updated and maintained research repository for policy uptake• Prepared, maintained, and updated website materials

• Responsible for export sales of Sharp home appliances, TVs (LED, smart, 3D etc), air conditioners • Channel expansion by making new dealers/ customers • Following up with customer regarding payment term • Finalization of cost structure/setting up price level based on market situation • Purchase-sale-inventory (PSI) analysis and recommending changes for improvement • Plan marketing calendar in line with seasonality and monitor timely execution • STP analysis based on market & customer survey • Marketing communication strategy with advertising agency • Increasing display share and display quality (SKU management) • Frequent market visits to keep an eye on competitors’ and distributors’ activities • Managing merchandising & monitoring point of sales material

• Act as liaison between EFU and multiple channel partners• Managed channel partner relations with UBL, handling life assurance portfolio of more than Rs.700 Million• Resolve operational queries and disseminate information internally to Pan-Pakistan marketing teams and externally to UBL, Barclays, Bank Al-Falah and Askari Bank’s wealth management teams across Bancassurance Head Offices.• Risk assessment of individual life assurance cases to hedge against anti-selection • Mentoring new recruits on underwriting, query handling with banks, clients and marketing teams• Generating daily MIS and monthly persistency and renewal business reports to maintain effective business processing with Business Partners. • Facilitate clients to resolve complaints and handle policy related queries • Maintained excellent relationships with various bank partners from business and operational perspective• Serviced internal and external sales force of over 3,000 individuals spread over 100 cities

•Facilitated and guided students to their exam venue and seat•Responsible for receiving, distribution and collection of question papers and answer sheets•Inspected students for any material or equipment that is not allowed in the exam venue •Assisted and aided students in case of any requirement, keeping within the established regulations•Maintained high level of vigilance during exams to make sure there is no interaction amongst students•Made sure the examination starts and finishes on time•Managed exit of students from examination hall in a disciplined manner so other classes are not disturbed