Mohamed Shiraz Halaldeen Email & Phone Number

Colombo, Western Province, Sri Lanka

Colombo, Western, Sri Lanka

• Responsible in installation and configuring of Computer Hardware, Software, Routers, Switches,Network, Printers, Scanners and more.• Configuring and upgrading PC Hardware and Troubleshooting PC Hardware problems.• Monitoring and maintaining Server, computer systems and networks.• Assist with user management. (Adding and deleting users from AD, working with emails, etc.)• Creates users and user’s profiles in a domain.• Repairing and replacing… Show more • Responsible in installation and configuring of Computer Hardware, Software, Routers, Switches,Network, Printers, Scanners and more.• Configuring and upgrading PC Hardware and Troubleshooting PC Hardware problems.• Monitoring and maintaining Server, computer systems and networks.• Assist with user management. (Adding and deleting users from AD, working with emails, etc.)• Creates users and user’s profiles in a domain.• Repairing and replacing equipment as necessary.• Troubleshooting Networking and Internet connectivity problems.• Keep the systems up to date with latest security and antivirus definition patches to minimizesecurity breaches in the organization's Network infrastructure as well as to secure the valuableresources of the Company.• Setting up accounts for new users.• Providing technical support across the company (this may be in person or over the phone).• Handling Backup device For Weekly & monthly Backups.• Enroll users to attendance system “Finger Print” & assist to HR to access the Device & informationwhen required.• Configure mobile phones & mobile phone backup of management when required.• Reaching Vendors, taking quotations, Negotiate Prices & Purchasing computer systems and Accessories.• Perform all other IT related tasks that may assigned. Show less

Sri Lanka

Sri Lanka

• Listening to customer requirements and presenting appropriately to make a sale.• Answering any technical questions the client might have.• Provide customers with quotations.• Responding to incoming email and phone inquiries.• Negotiate price for the sale.• Advises customers on technical matters and recommends appropriate computer configurations.• Serve as a customer service rep for customers who have questions or difficulties.•… Show more • Listening to customer requirements and presenting appropriately to make a sale.• Answering any technical questions the client might have.• Provide customers with quotations.• Responding to incoming email and phone inquiries.• Negotiate price for the sale.• Advises customers on technical matters and recommends appropriate computer configurations.• Serve as a customer service rep for customers who have questions or difficulties.• Demonstrate product features before a sale.• Handling company Website and Facbook Page.• Record sales and send copies to the Sales Manager. Show less

Doha, Qatar

• Responsible for IT Department.• Responsible in installation and configuring of Computer Hardware, Software, Network, Printers, Scanners and more.• Assist with user management. (Adding and deleting users from AD, working with emails, etc.)• Configuring and upgrading PC Hardware and Troubleshooting PC Hardware problems.• Troubleshooting basic Networking and Internet connectivity problems.• Keep the systems up to date with latest security and antivirus… Show more • Responsible for IT Department.• Responsible in installation and configuring of Computer Hardware, Software, Network, Printers, Scanners and more.• Assist with user management. (Adding and deleting users from AD, working with emails, etc.)• Configuring and upgrading PC Hardware and Troubleshooting PC Hardware problems.• Troubleshooting basic Networking and Internet connectivity problems.• Keep the systems up to date with latest security and antivirus definition patches to minimize security breaches in the organization's Network infrastructure as well as to secure the valuable resources of the Company.• Monitor printers, copiers, and fax machines to make sure they are working properly and getting regular maintenance.• Perform all other IT related tasks that may assigned.• Updating Employees/ Staff Master list.• Compiles payroll data, and enters data or computes and posts wages, and reconciles errors, to maintain payroll records, using payroll software.• Add new employees to the Payroll System whenever a new employee is recruited.• Maintain an updated Payroll Record of all employees’ details such as change in salary or allowances, absenteeism, sick leave or change in bank accounts.• Responsible in preparation and monitoring of the Time Records and Leaves of all employees assigned in various projects.• Preparing leave settlements for employees who are going on leave.• Preparing final settlements when employees leave the company permanently.• Enter monthly overtime hours in the system for each employee.• Type all necessary job offers to the recruited staff.• Maintain and updated master records of employees.• Responsibility for Original passports of employees.• All Pay Card related task.• Assisting with employee relations.• Assist to PR officer for Medical process of collecting photograph.• Assigned as IT/Call Center operator during the 15th Asian Games – QIPCO Twin Tower, a joint venture of NPGS with DAGOC. Show less

Sri Lanka

• Responsible in installation of Hardware and Software.• Responsible in PC Assembling.• Configuring and upgrading PC Hardware and Troubleshooting PC Hardware problems.• Troubleshooting basic Networking and Internet connectivity problems.• Perform all other IT related tasks that may assigned.

Sri Lanka

• Receiving/Sending E-mails to the recruitment offices in Abroad.• Preparing Travel Documents to submit Embassies. • Preparing all the necessary documents for recruitment process.• Making arrangements for booking tickets for the selected candidates.• Perform other duties that may assigned by the Manager.

It Essentials, Information Technology

Ccnav7: Introduction To Networks, Information Technology

Introduction To Cybersecurity, Information Technology

Certificate For Windows Network Engineer, Network

Diploma In Pc Assembling, Networking & User Technical Support, Computer Hardware Technology/Network

Computer Hardware Engineering, Computer Hardware Engineering

Diploma In Computer Programming, Computer Programming

G.C.E O/L, General Studies