Shiraz Sonday Email and Phone Number

Developing the next generation blockchain payments ecosystem alongside a Crypto Exchange and Stablecoin solutions.

Pivoted the retail Crypto Exchange into a B2B Crypto Banking ecosystem solving challenges around crypto and traditional payment/settlement rails. Our ecosystem scaled to include Cross-Border Remittance; Crypto Merchant Payment Gateway Services; Crypto and Fiat Settlements; Virtual IBANS; Digital Asset Trading; Custody and OTC Services. • Achieved profit targets by growing revenues more than 15x within 12 months. • Launched and scaled regional OTC services.• Secured key banking partnerships.• Sourced and secured key regional OTC partnerships. • Identified Target Operating Model, scaled staff compliment more than 10x and launched various initiatives along with OKR framework. • Achieved a “GREAT” Employee Net Promoter Score (eNPS). • Improved Customer Satisfaction to 79% and Customer Ratings by 85.3%. • The business went on to rebrand and raised $40 million through Series A.

Global Payment Service Provider enabling Merchants to easily accept online payments internationally. Developed a team and a highly capable technology platform designed to optimise merchant payment acceptance and provide a seamless experience to end users.

Payment Cloud Technologies (acquired by OMNIO) was a leading Card Programme Manager and provided Banking-as-a-Service (Baas). We programme managed one of the largest travel FX Money Prepaid Debit Card Programmes in the UK amongst others. We launched a Banking-as-a-Service (Baas) platform which empowers banks and large corporates to innovate at speed and deliver market-leading digital banking & embedded financial services.

Ukash is a popular alternative payment brand, designed to help people use cash in the online world - bringing web retailers and cash consumers together in 57 countries on 6 continents. Meeting a genuine need, Ukash has achieved a remarkable 65% year on year growth in the last five years.Regulated by the UK’s Financial Conduct Authority (FCA), the Ukash secure payment method protects personal identity and financial information when making online transactions - reducing the threat of card fraud and ID theft for consumers, and repudiations and charge-backs for retailers. And with no age limit, Ukash helps consumers of all ages make the most of safe payment online.Ukash voucher codes are available at 465,000 convenient retail locations around the world. Much like a mobile phone Top-Up, Ukash codes are printed on demand at PoS terminals in exchange for cash tendered and can be spent simply online at thousands of participating merchants. Ukash can also be exchanged for a wide range of personal financial services at www.ukash.com, including P2P Payments, International Money Transfer, Prepaid Cards, Gift Cards, Cardless ATM, and more. Ukash has been recognised for its excellence in international business by Her Majesty The Queen for three consecutive years - 2011, 2012 and 2013. The Queens Award for Enterprise is considered the UK’s leading business accolade. Industry award wins, including the 2013 Paybefore Awards Europe and the eGaming Operator Awards, further underline the value of Ukash in enabling trade between online merchants and cash consumers.As a member of the Executive Committee I am responsible for all operational activities at Ukash including Merchant/Issuer Integration and Support, Project Delivery, Customer Support and Company-wide Operational Efficiency.

Having played a significant role in the design and implementation of the Ukash multicurrency Payment Gateway enabling Ukash to become a leading Global Payment Mechanism I became responsible for the successful integration of an array of market leading clients to our Gateway platform. I've also played an instrumental role in the implementation of the customer support centre providing support to Ukash consumers in 27 countries.

Having gained hands-on experience in various areas such as Online Risk Management, Customer Relations, Finance and the Payment Processing Gateway I've had the opportunity to fulfil a multitude of roles including Risk Agent, Trend Analyst, Business Analyst, Systems Analyst and Gateway Department Manager where I lead the design and successful rollout and implementation of the first multicurrency Global Payment Gateway within the company handing credit card payments and later E-wallet transactions.