Shirin Soha Email & Phone Number

Professional Overview:I am a Product Manager with deep expertise in managing and optimizing CRM, Telecom, POS, and ERP systems. I create user-friendly products that drive business efficiency and solve real-world problems. I collaborate with cross-functional teams to align product development with customer needs and business goals. With a strong background in AI tools and industry-leading technologies, I ensure that products meet high standards of quality and innovation.🚀 Expertise Highlights:CRM Systems: Enhancing customer relationships and streamlining communication strategies.Telecom Solutions: Improving telecom services and optimizing network management.POS Systems: Optimizing sales transactions and improving retail operations.ERP Solutions: Streamlining business processes, including finance, HR, and supply chain management.AI Tools: Leveraging AI for data analysis and product innovation.🎯 Core Strengths:Product Development & Lifecycle Management: Overseeing product development from ideation to launch.Agile Methodologies: Using Scrum and Agile to manage sprints and deliverables efficiently.Cross-functional Collaboration: Working closely with engineering, design, and marketing teams to meet project goals.Data-Driven Decision Making: Using data tools like Metabase, Google Analytics, and Excel to drive product improvements.Customer-Centric Approach: Conducting market research and user feedback sessions to shape product features.🌐 Specialized Skills & Tools:Tools: Slack, Excel, Jira, Metabase, Figma, and Trello for project management and communication.CRM: Salesforce, HubSpot, Zoho CRMPOS Systems: Experience with various retail and payment systems.ERP Solutions: SAP, Oracle, Microsoft DynamicsAI Tools: Using machine learning and AI-powered tools for data insights and product optimization.📋 Key Achievements:Spearheaded the integration of AI tools into telecom products, improving customer support and automation.Optimized POS systems, resulting in a 20% improvement in transaction efficiency.Successfully led multiple cross-functional teams to launch innovative products on time and within budget.