I am an administrative assistant providing efficient and organized assistance in keeping the office running smoothly.

Processed auto property and injury claims in a high call volume environment. Provided customer education by explaining the claim process and policy provisions. Arranged vehicle inspections, reviewed property estimates and issued payments to customers. Reviewed medical bills and records in effort to update the file accurately for settlement review.

Maintained relationships with company agents and their team members by answering questions and locating requested information. Administered data entry of new applications and endorsement changes on various product lines submitted by agents and their team members. Reviewed and adjusted premium corrections.

Provided office support for various levels of leadership. Entered reports capturing incidents that occurred in our client's homes.

Secretary for several loan officers. Prioritized mail and phone calls. Processed data entries for loans and scheduled appointments with customers.