Zhen Yi (Shirley) Chen

Zhen Yi (Shirley) Chen Email and Phone Number

Director of Operational Excellence,Training and People @ Kevito Group
Zhen Yi (Shirley) Chen's Location
Greater Toronto Area, Canada, Canada, Canada
About Zhen Yi (Shirley) Chen

Experienced in diverse leadership roles, including Head of Training, Operations, and People and Culture, I'm passionate about fostering workplace well-being and continuous improvement, drawing inspiration from Adam Grant's work. My career centers on driving operational excellence and cultivating a supportive, growth-focused environment, aligning with the belief that prioritizing people leads to sustained organizational success.

Zhen Yi (Shirley) Chen's Current Company Details
Kevito Group

Kevito Group

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Director of Operational Excellence,Training and People
Zhen Yi (Shirley) Chen Work Experience Details
  • Kevito Group
    Director Of Operational Excellence,Training And People
    Kevito Group Jan 2024 - Present
    Markham, Ontario, Ca
    As Director of Operational Excellence, Training, and People, I’m responsible for driving continuous improvement across all operational processes, enhancing the effectiveness of training programs, and fostering the development and engagement of employees.
  • Kevito Group
    Head Of People And Culture
    Kevito Group May 2022 - Jul 2024
    Markham, Ontario, Ca
    Developing and maintaining a positive and thriving workplace environment. Specialized in Talent Development | Cultural Enrichment | Employee Engagement | Diversity & Inclusion | Organizational Well-being.
  • Chatime Canada
    Head Of Operational Excellence
    Chatime Canada May 2021 - May 2022
    Toronto, Ontario, Ca
    Specializing in refining operational processes and maximizing efficiency. Expertise in Process Enhancement | Performance Optimization | Cross-functional Leadership | Quality Management | Continuous Improvement Initiatives.
  • Chatime Canada
    Head Of Operations
    Chatime Canada Jul 2019 - May 2021
    Toronto, Ontario, Ca
    Overseeing both corporate and franchise 65+ locations. Responsible for aligning operational standards and optimizing performance across diverse locations.
  • Chatime Canada
    Training And Standard Manager
    Chatime Canada Dec 2014 - Jun 2019
    Toronto, Ontario, Ca
    Creation of the franchise training program and directed a team that successfully launched multiple locations per month. Specializing in Training Program Development | Rapid Multi-Location Openings | Quality Control Implementation | Adherence to Training Standards | Continuous Improvement Initiatives.
  • Chatime Canada
    Store Manager
    Chatime Canada Dec 2014 - Jul 2016
    Toronto, Ontario, Ca
    Store Manager at a worldwide leading bubble tea brand.

Zhen Yi (Shirley) Chen Education Details

  • University Of Toronto Scarborough
    University Of Toronto Scarborough
    Community And Regional Planning

Frequently Asked Questions about Zhen Yi (Shirley) Chen

What company does Zhen Yi (Shirley) Chen work for?

Zhen Yi (Shirley) Chen works for Kevito Group

What is Zhen Yi (Shirley) Chen's role at the current company?

Zhen Yi (Shirley) Chen's current role is Director of Operational Excellence,Training and People.

What schools did Zhen Yi (Shirley) Chen attend?

Zhen Yi (Shirley) Chen attended University Of Toronto Scarborough.

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