Zhen Yi (Shirley) Chen Email and Phone Number
Experienced in diverse leadership roles, including Head of Training, Operations, and People and Culture, I'm passionate about fostering workplace well-being and continuous improvement, drawing inspiration from Adam Grant's work. My career centers on driving operational excellence and cultivating a supportive, growth-focused environment, aligning with the belief that prioritizing people leads to sustained organizational success.
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Director Of Operational Excellence,Training And PeopleKevito Group Jan 2024 - PresentMarkham, Ontario, CaAs Director of Operational Excellence, Training, and People, I’m responsible for driving continuous improvement across all operational processes, enhancing the effectiveness of training programs, and fostering the development and engagement of employees. -
Head Of People And CultureKevito Group May 2022 - Jul 2024Markham, Ontario, CaDeveloping and maintaining a positive and thriving workplace environment. Specialized in Talent Development | Cultural Enrichment | Employee Engagement | Diversity & Inclusion | Organizational Well-being. -
Head Of Operational ExcellenceChatime Canada May 2021 - May 2022Toronto, Ontario, CaSpecializing in refining operational processes and maximizing efficiency. Expertise in Process Enhancement | Performance Optimization | Cross-functional Leadership | Quality Management | Continuous Improvement Initiatives. -
Head Of OperationsChatime Canada Jul 2019 - May 2021Toronto, Ontario, CaOverseeing both corporate and franchise 65+ locations. Responsible for aligning operational standards and optimizing performance across diverse locations. -
Training And Standard ManagerChatime Canada Dec 2014 - Jun 2019Toronto, Ontario, CaCreation of the franchise training program and directed a team that successfully launched multiple locations per month. Specializing in Training Program Development | Rapid Multi-Location Openings | Quality Control Implementation | Adherence to Training Standards | Continuous Improvement Initiatives. -
Store ManagerChatime Canada Dec 2014 - Jul 2016Toronto, Ontario, CaStore Manager at a worldwide leading bubble tea brand.
Zhen Yi (Shirley) Chen Education Details
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University Of Toronto ScarboroughCommunity And Regional Planning
Frequently Asked Questions about Zhen Yi (Shirley) Chen
What company does Zhen Yi (Shirley) Chen work for?
Zhen Yi (Shirley) Chen works for Kevito Group
What is Zhen Yi (Shirley) Chen's role at the current company?
Zhen Yi (Shirley) Chen's current role is Director of Operational Excellence,Training and People.
What schools did Zhen Yi (Shirley) Chen attend?
Zhen Yi (Shirley) Chen attended University Of Toronto Scarborough.
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