- Engage with cross-functional teams to recognize opportunities for enhancement in both system functionalities and operational processes, leveraging expertise across platforms.- Prepared comprehensive Business Requirement Documents, engaging in proactive communication with clients for sign-off or changes to the documents.- Employed effective change management practices to ensure traceability and stakeholder satisfaction.- Apply expertise in SDLC and Agile-SCRUM methodologies to guide the team and ensure successful project outcomes.- Deliver comprehensive product support, meticulously track escalations, conduct root cause analyses, & collaborate with vendors to efficiently resolve issues- Perform requirements analysis from a variety of artifacts including user materials, legacy system functionality and end-user, customer, and SME input.- Generated Business Requirement Documents, facilitating communication with clients for approval or changes to the document as a Senior Business Analyst experienced in SDLC and Agile-SCRUM methodologies.- Work in accordance to Agile practices and processes, including running daily stand-ups, backlog grooming sessions, sprint retrospectives, and sprint ceremonies of Sprint Planning and Sprint Review. - Maintain meticulous documentation of all application modifications in adherence to internal controls- Create and sustain comprehensive technical documentation and release notes while conducting effective end-user training sessions, leveraging tools like MS Visio, SharePoint, and Confluence.- Document incoming communications for help desk to analyze tickets to determine system error.- Lead development of new epics and user stories for novel systems and applications, ensuring alignment with business and IT strategies. - Execute requirements analysis and formulate user stories with acceptance criteria for thorough testing.

- Analyzed and identified problems, researched alternatives, created presentations, tested to confirm, and implemented solutions for defined business processes.- Conducted in-depth analysis to identify problems, researched alternatives, developed presentations, tested for confirmation, and implemented solutions for specific business processes. - Prepared Statement of Work (SOW) for client sign-off, actively ensuring alignment with project objectives.- Documented gap analysis, application configuration, and deployment.- Defined detailed stories with applicable acceptance criteria in collaboration with the Product Owners and technology team.- Elaborated Software Requirements Specifications and Software Design Specifications for new, enhanced, and retired applications.- Collaborated with the Product Owner in user story prioritization before sprint planning meetings, contributing to the efficiency of Agile practices.- Performed demos for stakeholders- Interacted with business owners, SMEs & management team to identify scope and to prepare - - - Business Requirement Document, Use Case, User Story, and Activity Diagrams to further develop technical requirements and/or functional specifications. - Provided guidance to project managers, business owners, development team and subject matter experts to resolve the outstanding issue and action items are taken in the review meeting.- Facilitated defect review meetings involving all stakeholders to review defects, identify severity and set priorities as per client requirements, ensuring accuracy and conform to deadlines. - Participated in development of training materials for the new technology and organizing User Training.- Performed task decomposition, delegated tasks and monitored project milestones using Sharepoint. - Captured quality attributes, external/internal constraints for functional/non-functional requirements.

- Prepared Business Requirement Documents and communicated with client for a sign-off or changes to the document. - Broke down business problems into actionable user stories for the development team.- Prepared Statement of Work (SOW) for the client to sign-off, followed up with clients and PM's if changes were required. - Conducted analysis on existing legacy system to gather business, functional and non-functional requirements and constraints.- Performed Gap Analysis of existing system to identify drawbacks, bottlenecks, and improvements. - Created and verified user stories and use case specifications with activity and state diagrams. - Supported software upgrades and installation of projects including: facilitation of meetings, task scheduling, status, issues, escalations and Change Management. - Wrote SQL queries to extract data from the database for backend testing.- Involved proactively to communicate with development team regarding the status and potential impacts on the delivery date and/or expected quality of the tasks and/or the projects.- Assisted clients in UAT to log any issues or help/guide in any testing efforts.- Facilitated resolution and communication of cross-functional team on issues and decisions.- Coordinated with end-users to schedule and support User Acceptance Testing (UAT). - Used Quality Center for bug tracking and reporting. Also followed up with the development team to verify bug fixes and update bug status. - Extensively performed Functional Testing and End-to-End Testing. - Prepared Daily and Weekly status reports by summarizing activities on the project.

- Contributed to developing schedules, reviewed testing plans, tracked and meticulously documented testing efforts. - Applied change management principles and participated in root cause analysis, ensuring effective end-user training.- Developed detailed functional and technical requirements from the high-level business requirements.- Involved in understanding of functionality and design of different applications based on the Requirement Specification Document.- Investigated system bugs and Interfaced with developers to resolve technical issues and report bugs to concerned parties. - Maintained Requirement Traceability Matrix (RTM) after developing and updating Test Cases. - Created, Maintained and executed Manual Test Scripts in Quality Center. - Investigated system bugs, interfaced with developments to resolve technical issues, and reported bugs to concerned parties.- Painted requirement traceability Matrix (RTM) for comprehensive test case management.- Contributed to the development of schedules, reviewed testing plans, and meticulously tracked and documented testing efforts as a Requirement Analyst well-versed in SDLC, ITL, and Quality Center- Worked extensively with SQL queries for database integrity and data validation.- Used Quality Center as the test repository and used it for executing the test cases and scripts and logging & generating various reports and graphs for further analysis. - Actively participated in Review meetings and walkthroughs and prepared the defect progress reports during defect meetings.