Shirley Alleva
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Shirley Alleva Email & Phone Number

Lead Product Manager at Cox Communications at Cox Communications, Inc.
Location: Warwick, Rhode Island, United States 7 work roles 2 schools
2 work emails found @cox.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 2 work emails

Work email s****@cox.com
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Current company
Role
Lead Product Manager at Cox Communications
Location
Warwick, Rhode Island, United States
Company size

Who is Shirley Alleva? Overview

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Quick answer

Shirley Alleva is listed as Lead Product Manager at Cox Communications at Cox Communications, Inc., a company with 142 employees, based in Warwick, Rhode Island, United States. AeroLeads shows a work email signal at cox.com and a matched LinkedIn profile for Shirley Alleva.

Shirley Alleva previously worked as Lead Product Manager Voice & Collaboration at Cox Communications, Inc. and Lead Project/Program Manager at Cox Communications, Inc.. Shirley Alleva holds Master’S Degree, Organizational Leadership from Southern New Hampshire University.

Company email context

Email format at Cox Communications, Inc.

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{first}.{last}@cox.com
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AeroLeads found 2 current-domain work email signals for Shirley Alleva. Compare company email patterns before reaching out.

Profile bio

About Shirley Alleva

Shirley Alleva is a Lead Product Manager at Cox Communications at Cox Communications, Inc.. They possess expertise in training, call centers, leadership, telecommunications, process improvement and 24 more skills. Colleagues describe them as "Shirley is one of my go to people on the team when there is a high profile project that needs our participation. She is well respected by our business partners and her peers for her knowledge, creativity and innovation. Her team is more engaged this year with their business partners as a result of her leadership and encouragement. Shirley is honing her coaching skills by adapting her style to the development needs and capabilities of each individual direct report to obtain goals and model behaviors. She excels at providing guidance, constructive feedback, encouragement, and praise to employees on a regular basis. She responds well to change and associated ambiguity; adapts quickly to changing and/or competing demands and priorities and further is proactive with her business partners to implement changes. " and "I have had the pleasure of working with Shirley through training of personnel, and development and roll outs of new process. She is always focused on task and lends insight to group discussions. Shirley has great relationships with her peers and is an asset to have in team environments."

Listed skills include Training, Call Centers, Leadership, Telecommunications, and 25 others.

Current workplace

Shirley Alleva's current company

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Cox Communications, Inc.
Cox Communications, Inc.
Lead Product Manager at Cox Communications
atlanta, georgia, united states
Employees
142
AeroLeads page
7 roles

Shirley Alleva work experience

A career timeline built from the work history available for this profile.

Lead Product Manager Voice & Collaboration

Current

The Lead Product Manager provides continuous and visible leadership in the category of leading go to market initiatives associated with commercial Voice & Collaboration telecommunications product lifecycle management, including responsibility for IP Centrex Station Review. Leads cross-functional teams by example demonstrating passion and drive to satisfy.

Dec 2022 - Present

Lead Project/Program Manager

Rhode Island, United States

  • Regionally managing and executing product launch activities that align with the overall product and architectural direction for Cox Business
  • Acting as the regional point of contact for Engineering, Care, Field Services, Order Management, Supply Chain and other similar teams as well as the liaison to the broader Cox Business product and technology.
  • Launching and implementing new products according to standard practices ensuring a successful hand-off to boundary and field teams
  • Ensuring a smooth handoff to regional lifecycle and support teams as launch processes are complete
Dec 2021 - Jan 2023

Product Implemetation Manager

West Warwick, RI

Support the Cox Business Region launch of new products and product enhancements for all product lines, all product managers, and all customer segments.

Apr 2017 - Dec 2021

Customer Education Specialist

Northeast

  • Delivers voice, data, and video product training to customer administrators and end users as the CB training subject matter expert.
  • Manages delivery of the CB customer training curriculum, including fee-based training, within their Market area.
  • Customizes webinar and on-site customer training tactics to meet requirements for targeted customers and strategic accounts.
  • Leverages multi-customer webinars and training events to maximize training reach.
  • Designs, develops, leads, and implements regional customer education events attended by 30+ clients.
Dec 2014 - Apr 2017

Training Operations Supervisor

West Warwick, RI

Supervises, supports, oversees team of three training professionals responsible for operations training - residential technical, account services call centers, retention call centers and business technical and account services call centers. Ensures consistent application of policies and procedures. Serves as a liaison with internal departments/divisions.

Aug 2012 - Dec 2014

Systems Trainer 2

Cox Communictions

Facilitated new hire and incumbent training to internal employees on Cox products and services. Primary responsibility for the account services call center learning and development including product knowledge, billing and retention. Additional facilitation as needed included soft skills, technology and customer service proficiency. Served as backup for.

Dec 2004 - Jan 2011

Scheduling & Forecasting Analyst

Provide routine annual, monthly, weekly, daily and intra-daily projections of call volume, average handle time and staffing requirements for call center operations center management. Utilize workforce management software program to schedule and manage employee work shifts.

Nov 2003 - Nov 2004
Team & coworkers

Colleagues at Cox Communications, Inc.

Other employees you can reach at coxauthorizedretailer.com. View company contacts for 142 employees →

2 education records

Shirley Alleva education

FAQ

Frequently asked questions about Shirley Alleva

Quick answers generated from the profile data available on this page.

What company does Shirley Alleva work for?

Shirley Alleva works for Cox Communications, Inc..

What is Shirley Alleva's role at Cox Communications, Inc.?

Shirley Alleva is listed as Lead Product Manager at Cox Communications at Cox Communications, Inc..

What is Shirley Alleva's email address?

AeroLeads has found 2 work email signals at @cox.com for Shirley Alleva at Cox Communications, Inc..

Where is Shirley Alleva based?

Shirley Alleva is based in Warwick, Rhode Island, United States while working with Cox Communications, Inc..

What companies has Shirley Alleva worked for?

Shirley Alleva has worked for Cox Communications, Inc., Cox Communications, Cox Business, and Cox Communictions.

Who are Shirley Alleva's colleagues at Cox Communications, Inc.?

Shirley Alleva's colleagues at Cox Communications, Inc. include Christina James, Dana Rushing, Tresha White, Bobby Tidd, and Robin Parker.

How can I contact Shirley Alleva?

You can use AeroLeads to view verified contact signals for Shirley Alleva at Cox Communications, Inc., including work email, phone, and LinkedIn data when available.

What schools did Shirley Alleva attend?

Shirley Alleva holds Master’S Degree, Organizational Leadership from Southern New Hampshire University.

What skills is Shirley Alleva known for?

Shirley Alleva is listed with skills including Training, Call Centers, Leadership, Telecommunications, Process Improvement, Management, Employee Training, and Team Building.

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