Principal
CurrentI work independently and with strategic partners to provide research, strategy, communications, and experience design consulting to help organizations clarify their story, align their organization, and deliver experiences that generate results. Clients count on me to help them:Create strategic clarity: I work with leaders to crystallize their story. Through stakeholder and customer research, market analysis, and rich conversations, I help get to the heart of an organization’s story and articulate it in clear and compelling deliverables: strategic narratives, brand and positioning strategies, corporate stories, and messaging frameworks.Drive organizational alignment:I work with leadership teams to introduce new stories and strategies to employees in a way that builds understanding, alignment, and engagement. I develop internal communications and design and lead work sessions that help leaders and employees understand the new direction and what it means for them. Translate strategy into action: I work across organizations to help leaders bring their story to life. I coach leaders through change management efforts and work directly with teams to help them create or redesign employee, customer, and stakeholder experiences that deliver on new strategies and help build brand and business success. I’ve helped a broad range of organizations accelerate their success, including: AHA, Bill.com, Blue Shield of California, Bodybuilding.com, Brocade, Catchpoint Systems, Coca-Cola, Dell, eBay, Embarcadero Partners, First Graduate, GoDaddy, IBM, Kaiser Permanente, Lakeshore Learning, Logitech, NetApp, Oregon, Pie Ranch, PopTech, SYPartners, Tournesol LLC, University of Arizona, Zuora