Shirley Dial Email & Phone Number

Mckinney, Tx, Us

Mckinney, Texas, United States

United States

United States

I successfully converted a large conference room and additional space to handle growth of TaxAct. I also served as lead on the move between 1st Global and Avantax and managed the buildout of basement space for additional contractor hires for a major project.My accomplishments include:• Managed five break rooms, offices in Irving and Cedar Rapids, and over 1000 employees at three separate locations. • Developed and stored all facility tickets through Zendesk.• Negotiated contracts for shredding, janitorial, and marketplace. • Played a critical role in managing vendor relationships and developing onboarding process for new hires.• Directed the construction of office expansion and supported growth initiatives.• Operated as lead PM for ten moves between east and west campuses, managed office supplies, and controlled vendor management with Office Depot.• Partnered with marketplace breakroom vendor, Accent, on maintaining coffee machines.• Assisted with new building decisions, furniture, signage, and vendors.• Served on a workgroup to develop a plan to move paper storage to a digital filing platform.• Acquired new FM software and acted as lead on the implication of platform; initiative included, ticket system and mobile application. Successfully developed reports for yearly budgetary decisions.

Grand Prairie, Texas

I managed 60+ office and shop employees and spearheaded multiple process improvement projects that streamlined the productivity of the office.My accomplishments include:• Negotiated vendor contract for shop materials and office services, provided ongoing safety training for staff and leadership team, and partnered with owner and Production Manager to resolve environmental regulations.• Managed the petty cash and checking accounts for the organization. • Provided HR support for payroll, processes and procedures, and recruitment.

Dallas-Fort Worth Metroplex

I led all aspects of a high volume of projects for multiple national accounts, including Samsung, Liberty Mutual, and PNC Bank. I also guided strategic project planning, customer needs analyses, and daily project operations. My accomplishments include:• Oversaw logistics, milestones, scope, and risk management to ensure projects were delivered on time and on-budget. • Developed project proposals, reviewed artwork, and managed follow up to ensure client satisfaction and retention.• Directed large-scale branding change for Samsung across 26 offices. • Managed $500K+ in annual projects with diverse branding strategies

Fort Worth, Texas, United States

• Created order forms used nationally for mission delivery.• Achieved success by delivering projects within targeted budgets and timelines, guiding projects from conception through completion.• Established on-boarding program; directed and coordinated all aspects of staff training to successfully drive performance, reduce employee knowledge gaps, and enhance service delivery accuracy. • Hired, mentored, and retained top talent, maximizing productivity, efficiency, and profitability.• Authored new hire training manual as a key member of Administrative Assistant Mentor Program. • Developed effective tracking system and customer service talking points for Account Representatives, resulting in higher closing success and enhanced profitability. • Spearheaded improvements in cleanliness, sanitation, and availability of up-to-date health materials at Cancer Resource Centers across the region. • Directed inspections, cleanups, and volunteer education on approved healthcare guidelines for the sites.• Recruited volunteers for several programs and boards supporting VPs, patients, and Community Manager.• Taught new staff and volunteer’s talking points for communicating with patients and donors. • Recruited 100 breast cancer survivors to participate in 2010 and 2011 Dallas Cowboys half-time shows, as well as 300 volunteers in one month for the “Making Strides against Breast Cancer” event. • Developed administrative assistant conference in area offices that resulted in nationwide program adoption.• Designed volunteer appreciation yearly dinner award program.• Served as technical subject matter expert for office and volunteer staff as a Society Mart super user.• Named VP of Programs on the Board of Directors for DOVIA (Directors of Volunteers in Agencies).

Fort Worth

supervised 60+ employees to achieve strong project management and operational success with optimal productivity. I established multiple process improvements that were implemented nationwide, provided administrative and executive support to Vice President, Directors, and Community Managers. My accomplishments include:• Managed diverse projects, including community outreach initiatives and fundraisers. • Coordinated volunteer placement, ensuring alignment with volunteer strengths and interests.

I provided high-level administrative support to the Income Development team. In this role, I assisted with the organization of Relay for Life events, the annual gala, and various golf tournaments. I managed large event budgets, project milestones, promotional materials, and logistics. My accomplishments include:• Coordinated ordering and usage of print materials, mailing lists, and signage for high-profile events, including the $400K+ annual Cowtown Ball showcase event. • Organized volunteer training for Cowtown Ball Auction, led staff for golf tournaments, and trained new volunteers for each shift.• Designed first donor breakfast, which was incorporated nationwide as a dinner. • Acted as first contact for volunteers and donors for information.