Shirley Evans

Shirley Evans Email and Phone Number

Finance Manager/Client Services Team Leader @
Shirley Evans's Location
Phoenix, Arizona, United States, United States
Shirley Evans's Contact Details

Shirley Evans work email

Shirley Evans personal email

n/a
About Shirley Evans

Results-oriented, detailed, people-focused Finance Manager/Client Service Team Leader with extensive experience specializing in Finance, Telephone Call Center and Back-Office Claims Operations. Proficient at establishing business relationships, working with groups and individuals and acting as liaison between a company, its internal staff, corporate clientele and industry service providers. Skilled at hands-on multi-task project management, problem-solving and in developing and implementing new methods and procedures in a fast-paced environment requiring quick thinking, attention to detail, and accuracy. Strong community involvement included being a Director Youth Ministries grades 7-12, Volunteer at the Phoenix Rescue Mission, and the Abused Women’s Shelter.Specialties: Client Services Team Leader, Finance Manager, Compliance Team Leadership

Shirley Evans's Current Company Details
DES

Des

Finance Manager/Client Services Team Leader
Shirley Evans Work Experience Details
  • Des
    Foster Parent
    Des Dec 2011 - Present
  • American Express
    Finance Manager, Global Vendor Payments
    American Express Jan 2009 - May 2012
    Phoenix, Arizona Area
    Managed all departmental and organizational controls, and regulartory compliance for over 150 people. Coordinated activities of Operational Risk Management, Financial Control Oversight and the General Counsel Offfice.
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  • American Express
    Finance Manager, Disbursements
    American Express Jan 2003 - Jan 2009
    Phoenix, Arizona Area
    Led a team of professionals in the daily payable operations that processed electronic and paper payments which resulted in over $450 billion annually. Provided strategic planning and implementation of key re-engineering initiatives. Coached and developed staff, administered performance appraisals. Created and implemented metrics for key processes. Drove employee engagement to achieve Point of Arrival in 14 of 14 dimensions.
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  • American Express
    Customer Service Team Leader
    American Express May 1997 - May 2000
    View

Shirley Evans Skills

Process Improvement Team Leadership Visio Leadership Management Managerial Finance Project Management Auditing Strategic Planning Business Strategy Customer Service Time Management Call Center Financial Services Customer Satisfaction Cross Functional Team Leadership Performance Management Banking Credit Cards Internal Audit Account Management Team Management Customer Experience Vendor Management Customer Retention Salesforce.com Leadership Development Forecasting Relationship Management Training Crm Business Process Improvement Outsourcing Coaching Strategy Change Management Project Planning Six Sigma Business Analysis Analysis Finance Call Centers Risk Management Employee Engagement Business Process Financial Analysis Program Management Team Building Operations Management Business Planning

Shirley Evans Education Details

Frequently Asked Questions about Shirley Evans

What company does Shirley Evans work for?

Shirley Evans works for Des

What is Shirley Evans's role at the current company?

Shirley Evans's current role is Finance Manager/Client Services Team Leader.

What is Shirley Evans's email address?

Shirley Evans's email address is sh****@****exp.com

What schools did Shirley Evans attend?

Shirley Evans attended University Of Phoenix.

What are some of Shirley Evans's interests?

Shirley Evans has interest in Foster Parent.

What skills is Shirley Evans known for?

Shirley Evans has skills like Process Improvement, Team Leadership, Visio, Leadership, Management, Managerial Finance, Project Management, Auditing, Strategic Planning, Business Strategy, Customer Service, Time Management.

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