Operations Analyst - Batch Scheduler Bmc Control-M
CurrentBMC Control-M, MOVEit file transfer
Aug 2020 - Present
AeroLeads people directory · profile
Shirley Griffith Email & Phone Number
Operations Analyst at SunStream Business Services
at
SunStream Business Services
1 work email found
@sunstreamservices.com
5 phones found area 520
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Operations Analyst at SunStream Business Services
Location
Greater Minneapolis-St. Paul Area, United States, United States
Who is Shirley Griffith? Overview
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Quick answer
Shirley Griffith is listed as Operations Analyst at SunStream Business Services at SunStream Business Services, based in Greater Minneapolis-St. Paul Area, United States, United States. AeroLeads shows a work email signal at sunstreamservices.com, phone signal with area code 520, and a matched LinkedIn profile for Shirley Griffith.
Shirley Griffith previously worked as Operations Analyst - Batch Scheduler BMC Control-M at Sunstream Business Services and IT Systems Engineer - Batch Scheduler BMC Control-M at Delta Air Lines. Shirley Griffith holds Master Of Science - Ms, Management Information Systems from University Of Phoenix.
Company email context
Email format at SunStream Business Services
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{first}.{last}@sunstreamservices.com
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AeroLeads found 1 current-domain work email signal for Shirley Griffith. Compare company email patterns before reaching out.
Profile bio
About Shirley Griffith
My name is Shirley, and I’m an IT professional with over 30 years in a variety of technical leadership and infrastructure management roles for companies and academic institutions in various industries. At present, I am an Operations Analyst, where I work on batch scheduling and administration of BMC Control-M.Feel free to interact with me at segrif01@msn.com with your thoughts or inquiries about my work—I’m always interested in making new professional acquaintances.
Listed skills include Bmc Remedy, Microsoft Office, Hp Openview, Web Services, and 45 others.
Current workplace
Shirley Griffith's current company
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11 roles
Shirley Griffith work experience
A career timeline built from the work history available for this profile.
It Systems Engineer - Batch Scheduler Bmc Control-M
Nov 2019 - Aug 2020
Information Technology Manager - Infrastructure Services Operations Center - Bmc Control-M
As the company’s Information Technology Manager since 2014, I am responsible for managing the coordination and schedule of production batch processing in a 24/7 large scale data center encompassing various functions such as student administration (PeopleSoft Campus Solutions), human resources (PeopleSoft Human Capital Management), financial administration.
Apr 2014 - Nov 2019
Senior System Administrator - Bmc Control-M
- As a Senior System Administrator - BMC Control-M in UITS Infrastructure Services Operations I ensured the development of accurate and detailed documentation for all the jobs in the production environment, provision of.
- Completed the upgrade of Control-M batch scheduling infrastructure from v6.4 to v7.0, and from 7.0 to 9.0.
- Ensured vendor invoices are paid and renewed in a timely manner using Jira.
- Led the migration of workloads to Amazon Web Services (AWS), Azure, and vendor cloud-hosted environments, and provided migration assistance/training/technical documentation for the Kuali Financials project.
- Provided valuable assistance to the Financial Services Office in the procurement of a check printing solution that matched their budget and technical needs.
- Spearheaded several Disaster Recovery (DR) projects for the university’s business-critical applications.
Jan 2011 - Apr 2019
Senior Technical Analyst – It Operations And Production Control Contract With Arizona Public Service
- As a Senior Technical Analyst, I was responsible for providing strategic leadership for infrastructure continuity and performance of a 24/7 large-scale CIP/NERC/FERC compliant data center. In addition, I also performed.
- Provided technical documentation design to outside departments. Along with the documentation of key procedures in an eDoc system.
- Played a key role in the professional development of new employees by training them on the proper use of new systems.
Mar 2010 - Jan 2011
It Point Of Sale (Pos) Analyst
Sunflower Farmers Market
As an IT POS analyst, I diagnosed and detected problems with point of sale software that is located on a server and also loaded into front end cash registers; Managed and repaired department scales for stores throughout company; Created and ensured technical documentation was up-to-date. Partnered with management and vendors to improve processes and track.
Dec 2009 - Mar 2010
Senior Analyst – Application Infrastructure Monitoring
- As a Senior Analyst for Application Infrastructure Monitoring, I was tasked with supervising infrastructure continuity and performance of a 24/7 large-scale data center. Other duties include resolving and escalating.
- Commended for outstanding work in providing crucial technical assistance (outside of job scope) during incidents of critical branch outage on the overnight shift.
- Identified and resolved a problem with a critical web server three hours prior to the start of business and before any significant impact to users.
Dec 2006 - Dec 2009
Technical Writer/Pc Support
- As a Technical Writer and PC Support Specialist, I served as liaison between Level 1 technical support groups and subject matter experts for the optimization of procedures in database. Additionally, I also created.
- Designed and updated an online help documentation system in collaboration with vendors and project managers, and utilizing RoboHelp and Adobe Frameworker technical writing software.
- Credited for authorship and modification of technical information and interface specifications.
- Ensured accuracy and continuity of technical information by recording document changes and versions.
- Introduced an internal online glossary of bank terminology, which proved valuable in refining the industry knowledge of new employees and product managers.
- Instrumental in the re-branding of internal procedures and client documentation following company acquisition.
Jun 2004 - Dec 2006
Technical Services Analyst
Trax Retail Solutions
As a technical services analyst I assisted clients with installing and updating their software and assisted with trouble shooting and diagnosing problems and offering solutions. Assisted with bug reporting and testing and assisted with sales development and training.
Dec 2003 - Apr 2004
Application Monitoring/Technical Support Analyst
As a application monitoring and technical support specialist I provided production batch support via phone, email and online chat to over 4,500 stores and corporate offices for all computer systems, telephony, and mainframe systems. Worked as a liaison between support teams and the retail and corporate management. Assisted with troubleshooting, escalation.
Dec 1999 - Dec 2003
Customer Service Representative/Cashier
Retail grocery experience includes carryout, bakery, deli, cashier, front end manager, customer service desk, bookkeeper and back door receiving
Jul 1988 - Dec 1999
4 education records
Shirley Griffith education
Master Of Science - Ms, Management Information Systems
University Of Phoenix
Post-Baccalaureate Certificate, Multimedia And Technical Communication
Arizona State University
Bachelor Of Arts, Communication And Political Science
University Of Arizona
Education record
Blue Ridge High School
FAQ
Frequently asked questions about Shirley Griffith
Quick answers generated from the profile data available on this page.
What company does Shirley Griffith work for?
Shirley Griffith works for SunStream Business Services.
What is Shirley Griffith's role at SunStream Business Services?
Shirley Griffith is listed as Operations Analyst at SunStream Business Services at SunStream Business Services.
What is Shirley Griffith's email address?
AeroLeads has found 1 work email signal at @sunstreamservices.com for Shirley Griffith at SunStream Business Services.
What is Shirley Griffith's phone number?
AeroLeads has found 5 phone signal(s) with area code 520 for Shirley Griffith at SunStream Business Services.
Where is Shirley Griffith based?
Shirley Griffith is based in Greater Minneapolis-St. Paul Area, United States, United States while working with SunStream Business Services.
What companies has Shirley Griffith worked for?
Shirley Griffith has worked for Sunstream Business Services, Delta Air Lines, The University Of Arizona, Smci, and Sunflower Farmers Market.
How can I contact Shirley Griffith?
You can use AeroLeads to view verified contact signals for Shirley Griffith at SunStream Business Services, including work email, phone, and LinkedIn data when available.
What schools did Shirley Griffith attend?
Shirley Griffith holds Master Of Science - Ms, Management Information Systems from University Of Phoenix.
What skills is Shirley Griffith known for?
Shirley Griffith is listed with skills including Bmc Remedy, Microsoft Office, Hp Openview, Web Services, Iis, Mvs, Robohelp, and Framemaker.
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