Shirley Jiang Email and Phone Number
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Customer empathetic and resource efficient product manager with years of experience in ad-tech, especially strong in:Developing product strategy that aligns company's vision/strengths with market fit Rigorous documentation and JIRA tracking product development roadmap and defining featuresPresenting and influencing cross-functional teams' support With a background in both managerial and IC roles as part of a client-facing analyst team that requires mining for data insights and translate them into strategic action items, I've developed an appreciation and expertise into figuring out the root of the customer pain. By leveraging this skillset, I've been able to quickly identify new product opportunities.
Nextdoor
View- Website:
- nextdoor.com
- Employees:
- 51
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Product ManagerNextdoor 2024 - PresentSan Francisco, California, Us -
Product ConsultantMeans Database Feb 2023 - PresentWashington, District Of Columbia, Us -
Senior Product Manager, Omnichannel AdsQuantcast Jan 2021 - Oct 2021San Francisco, Ca, UsConducted 55 hours of market research to define product-customer fit to develop and present a product strategy vision to influence Executive Leadership's next year roadmapDefined product development roadmap stages and key features in each, presented and negotiated across Product and Engineering departments to secure 8 teams’ roadmap supportPrioritized, planned and built Alpha Connected TV advertising solution with an Engineering team of 6 Created and presented product marketing strategy to global Sales directors to co-led customer presentations to secure Alpha customers -
Senior Product Manager, PrivacyQuantcast Apr 2020 - Dec 2020San Francisco, Ca, UsFurther developed product-market fit through expanding feature set to achieve company's first privacy software sales revenue streamRedefined, built, test, and shipped 2.0 with all new features based on updated privacy framework guidelines within 6 monthsLed global customer webinars, monthly customer education sessions, and weekly internal customers' product trainings to ramp up for 2.0 usage -
Product Manager, PrivacyQuantcast Sep 2018 - Mar 2020San Francisco, Ca, UsBuilt, shipped, and launched Quantcast's first paid privacy product, Choice Premium, with limited resources, from Alpha to GA. Completed 70+ customer discovery interviews for hypothesis in/validations during product scope/design process and customer value realizations during product feature delivery process. Acted as technical lead, designer, customer support and PMM in addition to being a PM in order to maintain product momentum and establish market presence. Reviewed, re-defined, and re-built many core product functionalities for product operational stability and commercialization readiness, including many key product differentiations. -
Senior Manager Program ManagementQuantcast Nov 2016 - Aug 2018San Francisco, Ca, UsOversaw multiple initiatives for the global Services team simultaneously including: - Created product scoping docs for features updates that are now fully groomed in backlogs for product engineering teams - Created automation proposals for the campaign lifecycle that directly resulted in the creation of an engineering platform team focused on the developer tools - Developed requirements and commercialized 4 new advertising targeting features in partnership with the PM - Partnered closely with two product engineering teams that resulted in 3 new playbooks for the services team and ~10% decrease in Engineering workload - Developed team's quarterly OKR from Identified specific inefficiencies in campaign set-up workflow Created and garnered Executive Team approval for a Tiered Service Model that redefines service levels and changes daily workflow for the global team of 55 while improving scale of the CA team by 25% based on beta pilot results. -
Manager, Campaign AnalyticsQuantcast Mar 2015 - Oct 2016San Francisco, Ca, Us• Managed and coached 18 Analysts of varying levels and tenure, including managing a team up to 8 at one time in 3 different timezones responsible for ~$50M in quarterly revenue • Built remote and international Campaign Analytics teams in Austin and Sydney to support growing US Central and APAC markets• Reduced global team reporting time spent by 300 man-hours per week by proactively defining requirements and collaborated with Engineering and Product to prioritize automated data ingestion feature needs and billing process improvements, in addition to building a remote contractor program of Reporting Specialists to streamline data validation processes.• Collaborate daily with multiple cross-functional task forces with VP and Director levels charged with revenue growth and retention which includes improve optimization automation and streamline workflow processes -
Senior Campaign AnalystQuantcast Sep 2014 - Mar 2015San Francisco, Ca, Us• Partnered with enterprise Sales and Client Services teams to grow top focus key accounts, increased revenue growth by 120% • Managed a diverse portfolio of Kantar 1000 retailers, B2B marketers, and named travel brands; responsible for performance managment and being the data consultant of accounts' digital campaigns• Spearheaded company’s first ad fraud troubleshooting framework and process while collaborating directly with Head of Product and VP of Engineering for the Media Operations team -
Head Of Account ManagementTriggit Mar 2013 - Aug 2014• Managed IR100 e-commerce and travel accounts, including Home Depot, Booking.com, Kohl’s, Hotels.com, ~$6M in quarterly revenue• Presented solo and panel participation at multiple marketing summit conferences hosted by Facebook Singapore, Facebook Dublin, Data Drive Marketing Alliance Dublin Roadshow, etc.• Led QBRs and semi-annual international and US client meetings with executive teams to build sustainable and strategic customer relationships • Built and implemented internal processes to identify incremental revenue opportunities, new products rollouts, and re-engage lost clients• Recruited and managed client services team of 8 for portfolio management and analytics insights
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Senior Account ManagerTriggit Jan 2012 - Feb 2013Directly client relationship responsibilities including collaborative strategic planning, performance management, and growth development.
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Account ManagerTriggit Jun 2011 - Jan 2012Technical troubleshooting directly influenced engineering department; presented campaign insights and trends based on reporting analysis. Managing large media budget and hitting monthly goals for spend, revenue, and key performance metrics.
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Professional Leadship Devlopment Program UnderwriterTravelers Jun 2009 - Aug 2010New York, Ny, Us•Direct revenue impact through successfully underwriting more than 20 accounts, under mentor's guidance•Initiated and created a master tool to identify other business units’ qualified accounts for inter-department marketing and communications purposes•Actively marketed WorldXpress unit by developing a prospects database, 30sec commericial, cross-selling strategies and benefits, and foreign exposure checklist•Anaylzed current market position and strategy by building a Product Benefit Analysis tool •Created the 2009’s and 2010’s expiring base analysis, rate change analysis, and production highlights analysis in conjunction with the Finance department -
Accounting AnalystUniversity Of Minnesota Masonic Cancer Center Sep 2008 - Jun 2009
Shirley Jiang Skills
Shirley Jiang Education Details
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University Of Minnesota - Carlson School Of ManagementFinance -
Université Jean Moulin (Lyon Iii)International Business
Frequently Asked Questions about Shirley Jiang
What company does Shirley Jiang work for?
Shirley Jiang works for Nextdoor
What is Shirley Jiang's role at the current company?
Shirley Jiang's current role is Product @ Nextdoor.
What is Shirley Jiang's email address?
Shirley Jiang's email address is s.****@****ail.com
What is Shirley Jiang's direct phone number?
Shirley Jiang's direct phone number is +141577*****
What schools did Shirley Jiang attend?
Shirley Jiang attended University Of Minnesota - Carlson School Of Management, Université Jean Moulin (Lyon Iii).
What skills is Shirley Jiang known for?
Shirley Jiang has skills like Analysis, Leadership, Strategy, Microsoft Excel, Management, Account Management, Data Analysis, Performance Management, Online Advertising, Online Marketing, Advertising, Digital Marketing.
Who are Shirley Jiang's colleagues?
Shirley Jiang's colleagues are Manthan Shah, Maria Aiza, Gautham Pai, Kevin Chai, Garrett Gonzales, Dylan Bartt, Hannah (Cutler) Gutstein.
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