Shirley Mccabe

Shirley Mccabe Email and Phone Number

Account Manager at Wasatch Leavitt Insurance @ WASATCH LEAVITT INSURANCE AGENCY, INC.
Shirley Mccabe's Location
Orem, Utah, United States, United States
Shirley Mccabe's Contact Details
About Shirley Mccabe

• Customer Service Management with 10+ years of experience.• Planning, organizing, directing, and controlling of what communicated to the customer service team members. • Provided all the necessary information to be the central point in representing the company. • Accountable in providing staff feedback on performance, including on-time appraisals, coaching and mentoring. • Performed positive relationship with staff, peers, and senior leadership to support the company mission and its values.

Shirley Mccabe's Current Company Details
WASATCH LEAVITT INSURANCE AGENCY, INC.

Wasatch Leavitt Insurance Agency, Inc.

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Account Manager at Wasatch Leavitt Insurance
Shirley Mccabe Work Experience Details
  • Wasatch Leavitt Insurance Agency, Inc.
    Account Manager
    Wasatch Leavitt Insurance Agency, Inc. Apr 2022 - Present
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  • Self-Employed
    Travel & Photography
    Self-Employed Mar 2016 - Present
  • Intermountain Healthcare
    Imaging Administrative
    Intermountain Healthcare Apr 2021 - Apr 2022
    Murray , Ut, Us
    Prepare patients for examination and give instructions regarding exam preparation.Coordinate add-on examinations with technician staff and radiologists.Act as a liaison between physician offices and department concerning needed preps, medical necessity, information, and problems.
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  • Intermountain Healthcare
    Covid Testing Technician
    Intermountain Healthcare Nov 2020 - Apr 2021
    Murray , Ut, Us
    Maintains medical records and other information for patient.Documents patient history, physical and vital information.Solving problems, analytical skills, and work well in a clinic environment.Provided patient understanding and support.Develop and maintain effective relationships with others to encourage and support the team.
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  • American Family Insurance
    State Administrative Assistant
    American Family Insurance Apr 2017 - Jun 2020
    Madison, Wi, Us
    • Presented metric reporting on a monthly, quarterly and year-end for management team.• Managed and created flyers for State campaign to increase revenue on products.• Assist in planning company on and off-site events, meeting, luncheons, and employee team building activities or special project. • Managed customer inquiries, complaints, billing, and payment inquires. Appease angry callers and repair trust.
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  • Certiport - A Pearson Vue Business
    Product Operational Manager
    Certiport - A Pearson Vue Business Mar 2015 - Mar 2016
    American Fork, Ut, Us
    • Enhanced and modernized the Business to Consumer (B2C) sales and Business to Business (B2B). • Centralized by expanding B2C platform to be a more robust portion on web store.• Executed a core team by coordinated third party products fulfillment solutions capable of increasing customer satisfaction and company efficiencies. • Collaborated with senior managers and decision makers to identify and solve a variety of problems and to clarify management objectives.• Administered, researched, and supported the B2B learning pathway for each product, including exam preparation products and services (e.g., SKU, configuration, pricing, bundling options, and basic HTML coding). • Targeted clients with products to insure success in studying for individual certification (e.g., Microsoft Office Specialist, Adobe Certified Associate, QuickBooks Certified User).• Managed project execution to ensure adherence to budget, schedule, and scope.• Analyzed information and evaluating results to choose the best solution and solve problems.
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  • Certiport - A Pearson Vue Business
    Program Manager
    Certiport - A Pearson Vue Business Dec 2000 - Mar 2015
    American Fork, Ut, Us
    • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.• Incorporated Professional Development Program for External Training Workshops and Seminars: hired Trainers, negotiated fees, and implemented contracts.• Reduced training expenses by one million dollars by re-writing contracts & negotiating fees. • Established the Authorized Educator Program by engaging 12,000 teachers and trainers worldwide, creating materials needed to be successful. Launched and managed conference.• Leadership in preparing partners with onboard training in how to register and use HP site. Created and standardized document procedure. Introduced and train partners worldwide through webinar of new procedure.• Directed and coordinated activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
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  • Certiport - A Pearson Vue Business
    Executive Administrative Assistant
    Certiport - A Pearson Vue Business Apr 1998 - Dec 2000
    American Fork, Ut, Us
    • Performed research, data collection, statistic compilation, document generation as necessary to complete special projects and fund raising. • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.• Developing specific goals and plans to prioritize, organize, and accomplish your work.• Interpret and explain human resources policies, procedures, laws, standards, or regulations.• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
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  • Novell
    Human Resource Administrative Assistant
    Novell Apr 1997 - Apr 1998
    Provo, Ut, Us
    • Reporting Skills, Maintaining Employee Files, Dependability, Organization, Scheduling, Confidentiality, Independence, Orienting Employees, Verbal Communication, Teamwork, Microsoft Office Skills.• Prepare or maintain employment records related to events, such as hiring, termination, leaves, transfers, or promotions, using human resources management system software. • Interpret and explain human resources policies, procedures, laws, standards, or regulations. • Hire employees and process hiring-related paperwork. • Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities. • Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns.
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  • Wordperfect Corp
    Accounts Receivable Coordinator
    Wordperfect Corp Apr 1985 - Apr 1997
    • Organization, Accounting, Data Entry Skills, General Math Skills, Financial Software, Analyzing Information , Attention to Detail, Thoroughness, Reporting Research Results, Verbal Communication.• Secures revenue by verifying and posting receipts; resolving discrepancies.• Performing day to day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables’ data.

Shirley Mccabe Skills

Training Microsoft Office Staff Development Program Management Human Resources Team Leadership Strategic Planning Teaching Management Research Team Building Leadership Customer Service Training Delivery Educational Technology E Learning System Administration Adult Education Software Documentation Hands On Training Organizational Development Access Project Management Change Management Coaching Microsoft Excel Powerpoint Business Development Leadership Development Microsoft Word Curriculum Design Analysis Higher Education Moodle Salesforce.com Employee Training Outlook Windows Curriculum Development Business Strategy Distance Learning Presenter Process Improvement Nonprofits Social Media Visio Policy Entrepreneurship Project Planning Team Management

Shirley Mccabe Education Details

  • Utah Valley University
    Utah Valley University
    Business And English
  • Stevens-Henager College
    Stevens-Henager College
    Executive Assistant

Frequently Asked Questions about Shirley Mccabe

What company does Shirley Mccabe work for?

Shirley Mccabe works for Wasatch Leavitt Insurance Agency, Inc.

What is Shirley Mccabe's role at the current company?

Shirley Mccabe's current role is Account Manager at Wasatch Leavitt Insurance.

What is Shirley Mccabe's email address?

Shirley Mccabe's email address is sm****@****ort.com

What schools did Shirley Mccabe attend?

Shirley Mccabe attended Utah Valley University, Stevens-Henager College.

What skills is Shirley Mccabe known for?

Shirley Mccabe has skills like Training, Microsoft Office, Staff Development, Program Management, Human Resources, Team Leadership, Strategic Planning, Teaching, Management, Research, Team Building, Leadership.

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