Shirley Clark Email & Phone Number

Tilton, NH, US

United States

Northeast

• Nashua NH 2017 - 2021Bedford NH 2015 – 2017Concord NH 2013 – 2015 Boston MA 2011-2013
• Responsible for managing the overall operations at a mid-volume center, including supervision of team members and the administration of center sales performance, profitability and customer experience objectives.
• Achieve company objectives for sales and profit performance and customer experience objectives within the Center.
• Mentor and train employees in the operation of all equipment, software, and POS workstations.
• Evaluating the efficiency and productivity of team members by establishing performance standards and objectives.
• Conducting regular Operations Reviews and Performance Appraisals.

New England North

• Trained and Educated center managers when changes occurred within the operations processes.
• Completed financial verification as well as all standard operating procedures on a monthly basis.
• Ensure the maintenance of fiscal reporting procedures within center, including accounts receivable, inventory reports, daily sales recaps, and daily bank deposits in full compliance with established company policies..

Rochester, New York Metropolitan Area

• Worked independently and in a team while managing multiple priorities. This required strong business judgment and proactively partnering with other trainers and managers to create a successful on boarding cycle for.
• Used skills to consult with District Management to recommend appropriate training support to meet the districts business need.
• Responsible for administrative and technology tasks associated with the classroom environment.
• Work on a team to design and implemented new training curriculum.
• Responsible for the success of New Hires by delivering district wide operations training programs.
• Maintained a 100% completion rate for all district training.

Associate'S Degree, Accounting, 4.0

Certificate Of Completions, Administrative Support, 4.0