Shirley Talafasi Email & Phone Number

Riverdale, Utah, United States

Salt Lake City, Utah, United States

Greater Salt Lake City Area

Salt Lake City

• Managed commercial features and technical component evolution including impact analysis, strategic roadmap, user story and requirements development, delivery sequencing, customer and stakeholder interaction, system analysis, and system assurance/testing for two consumer retail prepaid card systems. o $5.7 billion in annual sales and reloads with 35 partners; 50,000 locations;99.96% system availability o 7.8 million cards ordered annually; produced by 6 different vendors with 99.5% system availability• Experienced in working with technical teams to implement EMV Chip and PIN technology according to EMVCo standard specifications.• Facilitated requirements/story elicitation and elaboration sessions involving development and business groups using story maps, behavior diagrams, and other collaborative tools affecting change in system development, which resulted in obtaining consensus on requirements very quickly and the implementation of concise and impactful product and system changes.• Led cross functional problem solving, risk management and prioritization retrospective efforts using technical and product knowledge to ensure lessons learned were applied to product development and implementation which reduced time and added significant value.