Shirley Soodeen Email & Phone Number

Brisbane, Australia

I ideate, develop and implement learning tools and organisation-wide learning initiatives to support business strategies and goals.

Apac Region (Hong, Kong, Singapore, Korea, Taiwan)

I designed and delivered leadership initiatives, with a focus on key capabilities, and provided coaching support to senior APAC executives to achieve their business targets and improve team relationships.

Ipswich, Queensland, Australia

I was appointed, on a contract basis, to help implement a performance management and development framework that aligned with Council’s values and corporate plan. My goal was to contribute to the strategic delivery of an integrated learning and development culture. Key Responsibilities and Duties:• Designed bespoke programs, after consultation with key stakeholders, to resolve long-standing management and team working issues, and capabilities gaps. • Provided coaching… Show more I was appointed, on a contract basis, to help implement a performance management and development framework that aligned with Council’s values and corporate plan. My goal was to contribute to the strategic delivery of an integrated learning and development culture. Key Responsibilities and Duties:• Designed bespoke programs, after consultation with key stakeholders, to resolve long-standing management and team working issues, and capabilities gaps. • Provided coaching to the management teams about how to improve the quality of their development goals and conduct more engaging performance conversations. The challenge was to initiate and implement continuous performance conversations in a work environment where learning and development were not correlated to business targets. The outcome was specifics-driven training needs analysis for that year that facilitated our ability to provide more targeted leadership and development programs• Sourced quality training providers to address specific development and leadership issues that resulted in a 10% increase in new training programs and self-motivated learners. A key outcome was to actively involve stakeholders with the implementation of the employee’s on-the-job abilities to ensure a more positive ROI post-training• Designed a suite of soft-skills training and development initiatives for staff and managers, based on identified gaps in the leadership capability model. An example was a mentoring program for employees during the LGMA, national management challenge, that enhanced participant’s leadership capabilities and career progression• Provided regular reporting and communication briefings to key stakeholders for approval about capability initiatives including metrics to gauge levels of satisfaction and enrolment• Integrated Diversity and Inclusion outcomes and designed training for 1,200 employees within Council to assist in the implementation of a more inclusive work culture Show less

North Ryde

I was appointed, for a period of 6 months, to support the Head of Talent during the instructional design and implementation of a performance management project to be rolled out across Australia. The brief included the design of a blended learning solution, using Success Factors as the LMS, and train-the-trainer initiatives for a national team of Talent Specialists. I was appointed, for a period of 6 months, to support the Head of Talent during the instructional design and… Show more I was appointed, for a period of 6 months, to support the Head of Talent during the instructional design and implementation of a performance management project to be rolled out across Australia. The brief included the design of a blended learning solution, using Success Factors as the LMS, and train-the-trainer initiatives for a national team of Talent Specialists. I was appointed, for a period of 6 months, to support the Head of Talent during the instructional design and implementation of a performance management project to be rolled out across Australia. The brief included the design of a blended learning solution, using Success Factors as the LMS, and train-the-trainer initiatives for a national team of Talent Specialists.Key Responsibilities and Duties:• The challenge was to engage busy stakeholders in the project management process to ensure business readiness ahead of implementation. With the Head of Talent, we developed a communication plan that gained the sponsorship and involvement of the CEO and key senior managers during the deployment of the project• Designed and facilitated a blended learning experience, using audio, video, graphics, simulations and scenarios to make the learning of the performance process meaningful and engaging. The outcome was a rapid end-user adoption of Success Factors for performance and development conversations• Planned and coordinated the delivery of the performance management project, with supporting material, to over 1,200 employees, supervisors, and managers across Australia. This resulted in increased alignment and shared communication around the performance process within the organization• Provided train-the-trainer support to a team of Talent Specialists who had limited training experience and no previous experience in administering an LMS. The outcome was a team of Talent Specialists who provided ongoing support to all end-users, post-training. The project implementation lasted 3 months Show less

London

I was appointed to develop a Leadership Framework, with a suite of bespoke professional programs and supporting material. The aim was to support a team of managers and employees with different skills set, different leadership experiences and attend to the training needs of overseas offices located in Germany, Dubai, Brazil and Hong Kong. Key Responsibilities and Duties:• Improved the existing leadership framework by integrating learning and development initiatives for leaders… Show more I was appointed to develop a Leadership Framework, with a suite of bespoke professional programs and supporting material. The aim was to support a team of managers and employees with different skills set, different leadership experiences and attend to the training needs of overseas offices located in Germany, Dubai, Brazil and Hong Kong. Key Responsibilities and Duties:• Improved the existing leadership framework by integrating learning and development initiatives for leaders and employees, based on consultation with key business leaders across the organisation• Designed and facilitated a suite of blended training initiatives, involving online and face-to-face learning, to address communication issues between national and international work teams. The roll out involved over 1,000 managers and employees during that year• Oversaw the instructional design of a suite of engaging online learning initiatives, using Webex. The programs were intended for international teams to keep them abreast of the business changes and leadership opportunities Show less

Florence Area, Italy

I was contracted by Kering Group from 2011 to 2013 to support the HR team with the rollout of a global Performance Management program directed at management teams across the business. I also designed a suite of leadership training programs for retail managers to improve their ability to sustain staff motivation and generate ambitious sales goals for the business worldwide. Key Responsibilities and Duties: • Designed a bespoke performance program, based on the integration of… Show more I was contracted by Kering Group from 2011 to 2013 to support the HR team with the rollout of a global Performance Management program directed at management teams across the business. I also designed a suite of leadership training programs for retail managers to improve their ability to sustain staff motivation and generate ambitious sales goals for the business worldwide. Key Responsibilities and Duties: • Designed a bespoke performance program, based on the integration of business and development goals. The initiative was deployed internationally in Europe, US, and APAC region to over 1,300 managers and employees. The output was a stronger focus on achievable KPI’s within the stores and improved staff retention of 10%. That year, some stores smashed their sales targets by 10 to 20% in increased revenue • Coached executive leaders across the organisation to improve the formulation of development goals aligned with their business objectives. This resulted in the notable increase of performance conversations and drastic reduction of copy-and-paste development goals• Provided reporting about training outcomes with a plan for the ongoing implementation of the training process to the management teams. in 2012, Gucci hit record sales across their business Show less

Change Management Accreditation

Associate'S Degree, Business Administration And Management, General

The Institute of Leadership & Management is an awarding body for leadership and management qualifications in the UK. It is also.

Associate'S Degree, Intercultural Diversity

Activities and Societies: Sietar Europa Congress- Diversity Management in the workplace Sietar Europa promotes the need for inclusionary.

Graduate Diploma, Communication And Human Relations

Activities and Societies: Development of interpersonal relations and communication skills

Graduate Degree, Business, Management, Marketing, And Related Support Services

Activities and Societies: Specialist marketing skills for the leadership and strategic direction of marketing activities in the hotel.