Shirley Yang
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Shirley Yang Email & Phone Number

Senior Conversational AI Engineer and Analyst at Creative Virtual
Location: Sydney, New South Wales, Australia 3 work roles 3 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Creative Virtual
Role
Senior Conversational AI Engineer and Analyst
Location
Sydney, New South Wales, Australia
Company size
61 employees

Who is Shirley Yang? Overview

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Quick answer

Shirley Yang is listed as Senior Conversational AI Engineer and Analyst at Creative Virtual, a company with 61 employees, based in Sydney, New South Wales, Australia. AeroLeads shows a matched LinkedIn profile for Shirley Yang.

Shirley Yang previously worked as Senior Conversational AI Engineer & Analyst at Creative Virtual and R&D Engineer at Siemens. Shirley Yang holds Doctor Of Philosophy - Phd, Digital Signal Processing And Speech Technology from The Chinese University Of Hong Kong.

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Creative Virtual

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Profile bio

About Shirley Yang

A professional conversational AI (chatbot) engineer and analyst with a learning and curious mindset has more than ten years’ experience in multi-discipline areas of Conversational AI(chatbot system, speech recognition/synthesis system) and user experience design. I have experience in building out chatbot intents, Virtual Assistants, Natural Language Processing (NLP) services, live chat escalation, and service integrations. I love working in an industry where I can leverage my skills to improve customer service by building a smart chatbot system and bringing business impact.

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Shirley Yang's current company

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Creative Virtual
Creative Virtual
Senior Conversational AI Engineer and Analyst
Sydney, NSW, AU
Website
creativevirtual.com
Employees
61
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3 roles

Shirley Yang work experience

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Senior Conversational Ai Engineer And Analyst

Creative Virtual

Sydney, NSW, AU

Senior Conversational Ai Engineer & Analyst

Current
Creative Virtual

Sydney, New South Wales, Australia

-Liaise with stakeholders to understand their requirements and manage projects-Design and build chatbot systems using V-portal (an orchestration platform integrated with knowledge base editing, testing, conversation design and Business Intelligence functionality)-Analyse, improve and report chatbot performance to clients-Manage clients’ knowledge base.

Jun 2021 - Present

R&D Engineer

Siemens

China

I started working as a Speech Recognition Expert in Professional Speech Processing team. My responsibility was to apply Artificial Intelligence (speech technology including speech recognition and synthesis) into Siemens products and solutions. I worked in various collaborative projects in this area including: * R&D on Computer Aided Speech Audiometry.

Dec 2004 - Dec 2018
Team & coworkers

Colleagues at Creative Virtual

Other employees you can reach at creativevirtual.com. View company contacts for 61 employees →

KS Kishan Singh Kishan Singh Colleague at Creative Virtual Mumbai, Maharashtra, India, India View → VJ Vishal Jain Vishal Jain Colleague at Creative Virtual Noida, Uttar Pradesh, India, India View → PS Peter Studd Peter Studd Colleague at Creative Virtual Stroud, England, United Kingdom, United Kingdom View → KZ Katrin Zieren Katrin Zieren Colleague at Creative Virtual Greater Hamburg Area, Germany View → CE C Evans C Evans Colleague at Creative Virtual Stamford, Connecticut, United States, United States View → AL Andi Lucas Andi Lucas Colleague at Creative Virtual London Area, United Kingdom, United Kingdom View → EM Enda Maguire Enda Maguire Colleague at Creative Virtual London, England, United Kingdom, United Kingdom View → PG Patrick Gallagher Patrick Gallagher Colleague at Creative Virtual Greater Sydney Area, Australia View → PS Peter Studd Peter Studd Colleague at Creative Virtual Stroud, England, United Kingdom, United Kingdom View → NG Niraj Gupta Niraj Gupta Colleague at Creative Virtual Mumbai, Maharashtra, India, India View →
3 education records

Shirley Yang education

FAQ

Frequently asked questions about Shirley Yang

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What company does Shirley Yang work for?

Shirley Yang works for Creative Virtual.

What is Shirley Yang's role at Creative Virtual?

Shirley Yang is listed as Senior Conversational AI Engineer and Analyst at Creative Virtual.

Where is Shirley Yang based?

Shirley Yang is based in Sydney, New South Wales, Australia while working with Creative Virtual.

What companies has Shirley Yang worked for?

Shirley Yang has worked for Creative Virtual and Siemens.

Who are Shirley Yang's colleagues at Creative Virtual?

Shirley Yang's colleagues at Creative Virtual include Kishan Singh, Vishal Jain, Peter Studd, Katrin Zieren, and C Evans.

How can I contact Shirley Yang?

You can use AeroLeads to view verified contact signals for Shirley Yang at Creative Virtual, including work email, phone, and LinkedIn data when available.

What schools did Shirley Yang attend?

Shirley Yang holds Doctor Of Philosophy - Phd, Digital Signal Processing And Speech Technology from The Chinese University Of Hong Kong.

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