Shirly Ma Email and Phone Number

Cluster Manager role: • Leading teams across 4 stores across Sydney (Bondi Junction, Bankstown, Rockdale and Fairfield)• Fostering a motivating and collaborative environment• Training new staff members• Rostering team members with an allocated budget• Maintaining financial records • Ordering stock for replenishment • Stock allocation/delivering• Visual merchandising• Dealing with customer queries and complaints• General administrative dutiesWholesale role: • Responsibility of stock management• Preparation and packing orders• Creating invoices for buyers• Liaising with overseas factories and manufacturers • Utilising MYOB to manage funds and stock orders• Creating and maintaining client relationships

• Selling and booking air tickets• Providing customer service in person and over the phone• General administrative duties

• Preparing and examining financial records• Management of invoices and tax records • Overseeing deposits• Managing the income for the company• Keeping track of work expenses

• Attendance to patients• Night-duty in Emergency Ward• Formulated traditional Chinese medicine treatment plans based on the patient's diagnosis• Practiced as a general practitioner• Used insightful communication skills accompanied by analytical skills• Patient and compassionate with devotion in health and well-being