Shir Keren Email and Phone Number
With over 8 years of diverse experience in various roles and industries, I am a versatile and adaptable professional who excels at building and maintaining strong relationships with clients. I was a Client Success Manager & Coordinator at Premise Health, where I leveraged my skills and knowledge in SaaS, communication, organization, and customer service management to ensure the highest level of satisfaction and retention for our clients.I am also pursuing a degree in Computer Science at National University, which enables me to offer valuable tech insights and innovative solutions for SaaS products and processes. My goal is to contribute to the dynamic success of any company that values collaboration, creativity, and customer-centricity.
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Project Manager And Qa AnalystApp Makers LaHillsdale, Nj, Us -
Project Manager & Qa AnalystApp Makers La Feb 2024 - PresentUnited States -
Client Success Manager & CoordinatorPremise Health Feb 2022 - Feb 2024San Diego, California, United States- Supervised 21 accounts, achieving high satisfaction and consistent renewals.- Collaborated with internal teams to align strategies and optimize service delivery.- Developed custom wellness plans and implemented onboarding for new clients.- Led onboarding initiatives for new team members, establishing clear training protocols that reduced the learning curve by 15%.- Educated clients on product features to ensure effective usage.- Created training materials and carried out training tutorials for new hires. -
Registered Behavior TechnicianCenter For Social Dynamics Jul 2021 - Feb 2022San Diego, California, United States- Applied specialized Applied Behavior Analysis (ABA) therapy programs tailored to individual needs, contributing to comprehensive behavior assessment and skill evaluations.- Earned Registered Behavior Technician (RBT) Certification, showcasing dedication and expertise in collaboration with Board Certified Behavior Analysts. -
Office & Onboarding ManagerBenny’S Educational Toys Aug 2016 - Jun 2021Saddle Brook, New Jersey- Directed mailing, shipping, and delivery logistics, reducing costs by $5,000 annually.- Leveraged Excel and QuickBooks for order and inventory tracking.- Controlled administrative tasks including filing, data entry, and record keeping.- Developed and implemented onboarding programs for new employees, helping the team reach productivity goals faster.- Streamlined the onboarding process for warehouse staff, ensuring consistency and compliance with company procedures.- Introduced new software tools that automated inventory tracking and reporting, cutting manual input time by 30%.
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Nanny/BabysitterIndependent Jan 2012 - Dec 2019New Jersey, United States- Fostered constant positive communication.- Organized activities such as dance parties and coloring time and promoted a safe environment.Implemented positive discipline and redirection.- Responsible for putting children to bed or down for a nap and feeding them.
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Nanny/CaretakerIndependent Jan 2015 - Aug 2018Glen Rock, New Jersey- Undertook appropriate creative, educational, and outdoor activities with the children.- Kept the children’s areas neat and tidy and did the children’s laundry.- Transported children to and from activities and school.Grocery shopped, planned, and prepared meals and snacks for the children.Reinforced appropriate discipline for the children and helped with homework.
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Personal AssistantLotem Design Llc May 2015 - Nov 2018- Executed strategic initiatives to enhance brand awareness and engagement by distributing newsletters.- Formulated and implemented a campaign strategy and sales funnel, significantly increasing social media traffic.- Maintained inboxes and calendar appointments with precision, ensuring efficient time management and delivering high-quality service.
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Paralegal AssistantAbraham Kinstlinger Esq. Dec 2017 - Jul 2018Hackensack, New Jersey- Drafted court papers, letters and other legal documents.- Answered phones, responded to emails and greeted clients.
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DriverUber Feb 2016 - Jun 2016Greater New York City Area -
Crew MemberChipotle Mexican Grill Oct 2013 - May 2014New Brunswick, New Jersey -
Crew MemberCold Stone Creamery May 2012 - Jan 2013Paramus, New Jersey
Shir Keren Education Details
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Computer Science -
Liberal Arts And Sciences/Liberal Studies -
Bergen Community CollegeBaking And Pastry Arts/Baker/Pastry Chef
Frequently Asked Questions about Shir Keren
What company does Shir Keren work for?
Shir Keren works for App Makers La
What is Shir Keren's role at the current company?
Shir Keren's current role is Project Manager and QA Analyst.
What schools did Shir Keren attend?
Shir Keren attended National University, Rutgers University, Bergen Community College, Rutgers University–new Brunswick.
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Shir Keren
Tel Aviv-Yafo -
Shir Keren
Tel Aviv-Yafo -
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