Shirsendu Brahma Email & Phone Number

Karnataka, India

Bangalore Urban, Karnataka, India

Key Result Area• Responsible for effectively developing and strategically managing customer accounts within the US and India, for post-go-live services.• People resource manager of team and initiator of the team career enhancement.• Monitoring and managing platform bugs and platform adoption and enhancement based on criticality• Optimization Initiatives taking into consideration advanced R, Python, AI Plugins for enhanced user platform experience• Primary… Show more Key Result Area• Responsible for effectively developing and strategically managing customer accounts within the US and India, for post-go-live services.• People resource manager of team and initiator of the team career enhancement.• Monitoring and managing platform bugs and platform adoption and enhancement based on criticality• Optimization Initiatives taking into consideration advanced R, Python, AI Plugins for enhanced user platform experience• Primary focus on generating sustainable, repeatable and long-term customer revenue through the delivery of exemplary support service to customer accounts.• Responsible for solution usability and uptime by resolving any customer issues in a timely fashion, ensuring the accuracy of data loads and validating the e2e workflows• Achieve agreed performance levels in line with customer requirements and the functional SLAs. Be the single point of contact for any platform level upgrade/patch/hotfix.• Identify any design issues in the existing setup and co-ordinate with functional and technical support consultants to drive for resolution.• Maintains a repository of all project-related documents for use throughout the project, for historical reference, trainings and external audits• Works with the R&D team to drive enhancements in platform featuresClient Accounts : 1) Crocs Global, US: Close co-ordination with Development, Enhancement team in ramping up in MFP ( Merchandising Finance Planning), AP( Assortment Planning), DP( Demand Planning), S&IP( Supply and Inventory Planning), OTB( Open to Buy)2) Madura Garments(Aditya Birla Group),India:S&OP ( Sales and Operations Planning), Demand Planning, Re-starting of Supply Planning and Solver Run Show less

Bengaluru, Karnataka, India

Managing a ten member supply chain analytics team consisting of associate analysts, analysts, senior analysts and lead analysts in delivering excellent operational and analytics insights• Act as senior mentor to the reporting associates in enabling them deliver great supply chain big data solutions and data lake automation• Act as a leadership representative to the overall ACOE forum to represent the team in their career progression• Act as the SME in terms of supply chain domain… Show more Managing a ten member supply chain analytics team consisting of associate analysts, analysts, senior analysts and lead analysts in delivering excellent operational and analytics insights• Act as senior mentor to the reporting associates in enabling them deliver great supply chain big data solutions and data lake automation• Act as a leadership representative to the overall ACOE forum to represent the team in their career progression• Act as the SME in terms of supply chain domain knowledge and analytics challenge• Expertise in big data lake, database and data visualization tools like SQL, Datameer, Tableau. Show less

Bangalore

Supply Chain Planning and Analytics

Bangalore

Suply Chain Planning-Semiconductor

Bangalore

Analytics

Business Analysis support for NBD and On-going project.Tracking market trends,Industry Analysis,Financial Analysis, Company Evaluation for consultancy business oppurtunity.Involved in several On-going consultancy projects through their entire life cycle in delivering projects on various management consultancy domain.

Departmental Quality Inspection as per ISO standard in pre-press,ongoing and pre dispatch quality control and assurance in printing and packaging

Master Of Business Administration (Mba), Systems, Finance

B.Tech, Chemical Engineering, First

Activities and Societies: • Bagged Runners Up Position in Inter Department Tennis Tournament, Year 2001 • Holds the distinction.

Education record