Billing Specialist
CurrentHallon is a relatively new operator in Sweden which started operations in May-2013.As a billing specialist, my regular responsibilities include: ● Operational support - handling system engine issues ● Handling technical customer queries/issues passed through customer care team ● Monthly bill run execution and post bill run analysis of revenue and reporting Apart from these, ● Provide inputs to Billing system vendor for new functionalities demanded by business team. ● Analysis of defects and bug raising towards vendor ● Testing of new functionalities and bug fixes delivered by vendor through releases ● Providing short term tactical solutions to issues while their long term solutions are awaited