Shiv Paswan Email & Phone Number

United States

Supporting the mechanical and electrical compressor products, working with internal stakeholders inside Purchasing, Engineering, Quality and manufacturing teams and ensuring a high-quality product. As a Global Quality Manager working with customers, end users, and suppliers to helping in developing solutions that meet the design, manufacturing, and application needs.• Leading and managing the quality function from new product conception through to warranty analysis to ensure a proactive culture so that customers receive the product to the highest standard of quality possible.• Driving any necessary culture change and improvement in business performance to deliver strategic goals. • Establishing quality and reliability standards by studying industry benchmarks and the requirements of customers and research/design and development, and defining the metrics required to assess performance against standards required. • Actively leading the reduction of Customer PPM’s, Warranty, Cost of Quality, and in house scrap and waste. • Leading and managing a robust supplier quality program to support the identification, selection, auditing, driving APQP, PPAP, NPI and coaching of tier 1 vendors; partnering with Global Purchasing to create a high level of inbound material quality.• Overseeing continuous improvement programs including 5S, Lean, and Six Sigma across all global locations.

Decatur, Illinois, United States

Supported the Quality Management Process within the assigned operation area, by provided expertise on production and product problems feedback both from internal and external customers. Conducted investigated, analyzed information, and facilitated teams dealing with issues and projects associated with resolution of quality problems.• Provided decisions on product quality through daily MRC shop floor meetings for internal and supplier quality issues.• Provided decision on parts production (CABS, Hydraulics, drivetrain, Fabrication, CNC machined casting and forging components) and assembly quality issues on the shop floor on daily basis.• Worked with operations to lead a regular cadence of audits, implementing SPC, MSA, developing and implementing Process Control Plans, PFMEA, MSA, SPC, 5S, TPM,8D,5-Why, Process Improvement, Standard Work.• Reviewed PPAP/Re-PPAP for NPI and ongoing supplier certification in Fabrication, Assembly, CNC machining, developing FAIR’s and completion.• Led internal and supplier Continuous Quality Improvement Projects. • Supported and approved structures deviation request and recommending engineering changes.• Continuously improved the APQP (Advanced Product Quality Planning) process with suppliers from initial design stage through PPAP submission and all the way through SOP (start of production).• Drove alignment and consistency in Quality processes through Drivetrain facilities, internal and external suppliers.• Utilized process improvement tools, drove process and product quality improvements through 6- Sigma, Kaizen, and lean.• Led daily casting, Fabrication and machining and assembly coverage review meetings and drove Corrective Actions.• Led RCCA analysis with suppliers, issues corrective action, providing support with containment, short term, and long-term corrective actions.

Stone Mountain, Georgia, United States

• Utilized process improvement tools to drive process and product quality. • Performed process qualification, monitoring the process, Layered Process Audits, In Process Audits.• Monitored supplier quality levels and performed development activities with strategic suppliers to ensure quality performance goals are met.• Mistake-proofed and improved rotor bolt torque process for compressor motor, implementing DC torque tool.• Improved valve plate torque process capability by analyzing process and data, meeting Cpk of 1.33.• Actively participated in supplier continuous improvement teams• Leading various cross-functional teams on problem-solving and process improvement.• Supported new production lines starting from MCS to Production at CMX Mexico.• Prepared and maintained Control Plans, process flow charts, PFMEAs, 8-D, 5 Why, GR&R, CAR, Control Chart, Cpk analysis, and improvements.• Led Production Part Approvals (PPAP) in support of Design engineering and suppliers.• Developed and Led the implementation of PPAP, 8D, and APQP for internal and supplier.• Reviewed engineering drawings for Critical Characteristics and assisted in Go/No-go decisions trough the passport process.• Responsible for dimensional and visual inspection & and product release for existing and new models and parts.• Supervised Five Quality Associates which includes Line Quality Technicians, Teardown and Warranty Analyst, Gage Calibration and Torque Technician.

Stone Mountain, Georgia, United States

Responsibilities:As a key member of Senior Quality Management, I supervised 5 Quality Associates in Quality which includes Line quality technicians, Teardown and Warranty Analyst, Gage calibration and Torque Technician.In the year 2019 United Technologies Corp. (UTC) merged with defense giant Raytheon and Carrier Global Corporation and Otis became independent company after the split. I stayed with Carrier Global Corporation and continue my journey with them in 2019 with Compressor Manufacturing BU of Carrier.• Successfully supervised 5 Quality associates.• Implemented and upgraded the DC Torque system in compressor Assembly lines.• Analyzed the end of line performance test data and optimized the process specification of various test parameters.• Implemented online Statistical Process Control (SPC) in DC torque system and monitoring of Cpk.• Improved First Pass yield of End of Line performance test by 15% in various compressor assembly lines buy improving the supplier component machining quality and cleanliness.• Implemented 5S and safety in Quality clinic.• Improved teardown analysis report of warranty returned compressors.

Cheraw, Sc , Usa

 Owned KZK, LEN high production lines Quality for complete production (4,000,000 parts per day) Reduced Customer complaint by 80% both external and internal for Bearing Cage and assembly Reduced 50% Bearing Pin scrap by Six Sigma Green belt project with the use of DMAIC Improved through put time by 50% in Bearing assembly line by implementation of Poka Yoke. Complete PPAP for Ford and GM 10 Speed auto transmission bearing projects and other PPAP’s. Solved Sheet Metal Components (Stamping & Deep drawing) Quality and process issues  Developed Poke Yoke for Bend Needle and OD Over-Size for the Stamped Cage assembly Solved ongoing missing needle quality issue and saved $260000 worth of third-party sorting at the customer, implemented Poke Yoke in mass production fast-paced environment  Completed Forever requirements and PPAP's for line move and increased capacity. Improved Packaging to solve transportation damage of many different parts and customers. Drive corrective action (8D) for any product and Process quality issues. Validated prototype designs prior to full deployment Ensured compliance with ISO 9001, TS16949, IATF16949:2016, and ISO 14000 and performed Audits, Participated in 3rd party Audits for TS16949, IATF16949.  Communicated with customers to key quality and product elements Prepared and maintained Control plans, Process flow charts, FMEA’s, Process Flow, Cpk, GR&R Completed all PPAP documentation for submission and internal files Reviewed customer specifications and developed internal process specifications & Quality plan

Oklahoma City, Oklahoma, United States

 Assisted purchasing with supplier selection, development, and risk mitigation Identified risks in supplier processes and assign action plans to improve supplier processes. Performed Root cause identification through data analysis, Developed and implemented PCA.  Led continuous improvement of the Supply Assurance programs. Assisted in the creation and maintenance of manual database and transition to web database. Compiled and analyzed process and FPY data. Resolved production line, internal process and supplies issues. Multi-tasked and interacted effectively with cross-functional teams and suppliers.

Raleigh-Durham, North Carolina Area

 Developed Quality Plans for all new and revised components; defined steps to assure components meet customer and John Deere requirements. Track plan execution and provide status reports Actively participated in cross-functional Product Development Teams, define key AQP Geometry Reviews, Design, and Process FMEA’s Conducted DPARs (Design, Process, and Assembly Review of Sheet Metal Castings Forging Rubber, Plastics components) with suppliers, assuring print details of all requirements and is understood by the supplier. Assisted in identification, and communication and resolved supplier quality problems. Engaged in supplier quality plan formulation as necessary. Developed mistake-proofing methods to improve part quality and first-pass yield. Creating NCCAs for all required corrective action requests derived from various quality planning activities and build events. Publishing Weekly NCCA Report. Performed Supplier Quality Audits (G-223, Red flag audits) for New and critical suppliers. Developed Brand new Cab supplier for Commercial Lawn Mowers. Created Quality Plans and part plans for more than 300 components. Reviewed supplier PPAP before shipment of the parts. Performing Process Verification Audits internally & at supplier sites for new and critical suppliers.

Des Moines, Iowa

Worked on the development and build of Mckinley and Aspen Liquid and Dry Fertilizer Sprayer Project for global launch.Worked on development and build of new Global Liquid and Dry Fertilizer Sprayer Machine.One of the recently launched Sprayer machine which won the Show Stopper award in Agri-Fair Chicago 2011 Conducted DPAR's (Design Process Assembly Review), System, Design and Process FMEA’s, prepared Control Plans.  Reviewed supplier PPAP prior to shipment of the parts (Worked with more than 300 suppliers worldwide for Castings, Forgings, Machining, Hydraulics, Electrical, Wire harness, Transmission, Tire and Tubes, HVAC components). Represented Supplier Quality in Engineering Change Management review meetings. Resolved and implemented Corrective Action (CA), as well as Preventive Actions (PA). Led and participated in supplier assessments and supported Quality Management system audits (ISO 9001, G-223, Red Flag) for new and critical suppliers. Provided build support during pre-production builds, DB, LPB and Production Solved problem using tools such as 8D, Five Why, Fish Bone diagrams, Pareto diagrams Completed product improvement projects through problem identification and prioritization Created Quality Part Plan, assigned and validating QPL using SAP C_project. Conducted internal layered process audits (LPA) and supplier process audits

An ISO 9001, ISO 14001 & TS 16949 certified Automotive Brake Pedal, Clutch Pedal and Accelerator Assembly Auto Component Manufacturing (Tier – I) Company Responsible for all aspects of PPAP for new model automotive components and assemblies (Ford, GM, Fiat-FCA, Volvo, Nissan). Prepared and maintained Control plans, Process flow charts, FMEA's, 8-D, 5-Why, GR&R  Reviewed customer specifications and developing internal process specifications, Inspection Plans.  Performed Process Capability studies (By using MINITAB AND Q-DAS), Created and evaluated SPC charts, reports, analyzed data and implemented process adjustment, followed up with their implementation and effectiveness. Supported process controls and Gaging requirements for Multi stage metal Stamping, Welding, E-Coating, Manual and Automated Assembly, Functional automated electronic testing Provided liaison between customer and supplier for technical, quality and manufacturing aspects. Handled Sheet Metal stamping and forming Auto Components Quality and process issues. Implemented POKA Yoke in Welding and Assembly. Supervised Gage lab technicians, Quality Inspectors, CMM Technicians. Ensured compliance with ISO 9001, TS16949 and ISO 14001 and performed Audits,  Reviewed and approved supplier PPAPs.

An ISO 9001, ISO 14001 & TS 16949 certified Automotive Company. (Manufacturer of powder metal machined components include Transmission Carriers, gears and sprockets, clutch components and pump components) Performed reliability analyses to support design improvements Completed product improvement projects through problem identification and prioritization Prepared and updated Control plans, Process flow charts, FMEA's, 8-D, 5-Why, GR&R  Performed process capability studies (By using MINITAB and Q-DAS), Created and evaluated SPC Led continuous improvement project team to reduce the rejection rate by 50% in CNC machining process Supervised Quality Inspectors, Gage Technicians, CMM Operators Implemented POKA Yoke Error proofing Set up and supervised GP 12 work station Performed audit in accordance of ISO 9001, TS16949 and ISO 14001 and  Maintained and updated internal and External Customer complaint Maintained Quality Performance Matrix in KPI

An ISO 9001, ISO 14001 & TS 16949 certified Automotive Company. (Manufacturer of Stainless Steel Investment Castings include Exhaust Manifold, Turbine Housing, Venturie) Prepared and maintained Control plans, Process flow charts, FMEA's, 8-D, 5-Why, GR&R using PLEX. Reviewed customer specifications and developing internal process specifications, Inspection plan. Prepared and submit the PPAP documentation as per AIAG requirements (Latest John Deere Waterloo Works –Venturie Stainless investment Steel casting project, BMW-Exhaust manifold, Honeywell- Turbine housing). Reviewed and approved all supplier PPAP documents and also performed quality audits. Solved quality problem of investment casting and machining. Created and maintained BMW defect sample Billboards for various process steps. Ensured compliance with ISO 9001 and ISO 14000 and performed Audits.  Assisted the QA Manager in tracking, follow- up, analyzed and summation of QA system, processes including non-conforming data and performed other assigned tasks.

An ISO 9001, ISO 14001 & TS 16949 certified Automotive Company. (Manufacturer of Safety Bag Metal enclosures and Seat Belt Buckles) Responsible for Plant Quality System Management Prepared and maintained Control Plans, FMEA’s, SPC, Process flow diagram, 8D, Quality Plan Provided leadership to cross functional team in investigation of quality issues and recommended technical solution; performed internal, Supplier Quality and System Audits  Issued internal corrective action report, there followed up, closure and updated the database system Ensuring compliance with ISO 9001, TS16949, IATF 16949:2016 and ISO 14000 and performed Audits,

London, Ontario, Canada

An ISO 9001, ISO 14001 & TS 16949 certified Automotive Company. Largest Trucks Steel wheel manufacturer in North America (Major Customers: Ford, GM, Toyota,Navistar) Provided leadership to APQP teams  Completed all PPAP documentation for submission and internal files Prepared and maintained Control Plans, Process Flow charts, FMEA's, SPC, 8-D, 5-Why, GR&R Prepared corrective and preventive action reports and monitored their effectiveness for the resolution of the customer complaints, concerns and maintained the data base  Actively participated in Six Sigma process improvement team and 5S team Supervised Gage room technicians, CMM Technicians, Test Lab Technicians Reduced scrap by improving process in Butt Weld Shear and Disc Stamping Led Process controls and Gaging requirements for Multi stage metal Forming, Disc Stamping and Spinning, , Butt Welding, Butt Weld Shear, Multi station Roll Forming, Robotic Welding, Wheel assembly, Wheel Machining,Auto inspection, Online SPC, E-Coat, Powder Coat and Final Inspection. Managed suppliers Ensured compliance with ISO 9001, TS16949 and ISO 14000 and performed Audits,

Markham, On, Canada

An ISO 9002, ISO 14001 & TS16949 certified Automotive Stamping and Welding Assembly for Car Seats components (Robotic MIG, TIG, Projection) Auto Component Manufacturing (Tier-I and II) Prepared Control Plans, FMEA, SPC Charts, Process Flow Diagrams, 8-D, 5 Why, GR&R, GD&T.  Reduced final inspection time up to 30% by modifying in- process inspection method. Worked with company personnel on APQP and cross-functional teams on the development of new and existing Sheet Metals components to meet critical customer deadlines. Prepared corrective and preventive action reports and monitoring their effectiveness for the resolution of the customer complaints, concerns and maintained the data base. Visited customers to resolve assembly line Quality Issue. Ensuring compliance with ISO 9001, TS16949 and ISO 14000 and performed Audits,  Supervised sorting at customer location. Reviewed and approved supplier PPAPs. and resolved suppliers quality issues.

Jalandhar, Punjab, India

An ISO 9001, ISO14001 & TS16949 Certified India’s Largest OEM Axle manufacturing company (Manufacturers of Automotive Transmission Components- Rear Axle Shafts, Torsion Bar, Clutch Shaft, Track Bar, Brake - S- Cam - Shaft). Supplier of Ford, GM, Toyota, Mitsubishi, Arvin Meritor, Dana, Tata Motors, Suzuki, Iveco, Daimler, Mercedes-Benz, and Caterpillar. (www.gnaent.com)  Participated in Advanced Product Quality Planning activities and provided leadership to APQP teams for more than 300 brand-new auto components Prepared PPAP documentation (Control Plan, FMEA, SPC, Process Flow diagram, MSA) Designed and developed manufacturing processes to achieve project objectives within budget, customer requirements and industry standards Forgings (Rear Axle & Front Axle Shafts, Drive &Yoke Shafts, Brake S- Cam Shafts, Clutch Shafts, Spindle Ends, Track Bars for Trucks, Suspension Springs) Successfully Implemented Various Poka-Yoke in the manufacturing processes Significantly reduced rejection from 5% to .02%, in mass production fast pace manufacturing Performed internal audits by ISO 9001, TS16949, and ISO 14001 Implemented PID Control system in Hot Forging Furnace temperature control and monitoring Improved material handling in Forging and Heat Treatment Supervised Quality Inspectors, Gage lab Technicians, CMM Operators, Tool room technicians, Die and Tool manufacturing technicians

Master Of Business Administration - Mba, Business Administration And Management, General

Masters Degree(Mechanical Engineering) Equivalency From University Of Toronto, Mechanical Engineering

Bachelor Degree, Manufacturing Engineering, Manufacturing Engineering

Masters In Mechanical Engineering, Mechanical Engineering

Bachelors In Manufacturing Technology, Manufacturing Technology

Specialization in Casting, Forging, Welding, Heat Treatment, Machining, Advance Manufacturing Process

Asq Advance Quality Certification, Quality Engineering

This Advanced Quality Certificate is based on ASQ CQE BOK.

Iatf 16949:2016 1St And 2Nd Party Auditor Certificate, Iatf 16949

Activities and Societies: IATF 16949:2016 1st and 2nd Party Auditor Certificate. I can conduct and follow up 1st and 2nd party audits.

Six Sigma Green Belt Certificate, Six Sigma

Activities and Societies: John Deere Learning  Reduced Pin scrap by 50% by Six Sigma Green belt project

Aiag/Ts16949 Internal Auditor Certificate, Ts16949

Activities and Societies: AIAG

Aiag,Cqi 9,Cqi 15 And Cqi 17- Auditor Certificate, Aiag,Cqi 9,Cqi 15 And Cqi 17- Auditor Certificate

Activities and Societies: AIAG

Trained In Six Sigma For Improving Business Effectiveness, Six - Sigma

6-Month Tqm Cooperative Course, 6-Month Tqm Cooperative Course

Iso 9000 Training, Iso 9000