Shiva S Email & Phone Number

Hyderabad, Telangana, India

• Managed the accurate listing alcohol products for U.S. customers, ensuring all items were correctly named and categorized, which improved order accuracy by 100%.
• Implemented and uploaded alternate tax codes for products, contributing to compliance and reducing processing times by 20%.
• Performed adjustments on product listings including brand name, title, item type keywords, size, and unit count, resulting in a 30% increase in product visibility and sales.
• Coordinated cross-team support with the 3P team, enhancing collaboration and streamlining workflows, which improved project turnaround times by 25%.
• Reviewed and validated product information for compliance with company standards and regulatory requirements, achieving a 95% reduction in compliance-related issues through meticulous attention to packaging and.
• Developed best practices documentation for NIS (New Item Setup) uploads, leading to improved adherence to guidelines and a decrease in on-boarding errors by 35%.

Hyderabad, Telangana, India

• Played a pivotal role in conducting process audits, identifying and rectifying errors, resulting in a 15% increase in operational accuracy and efficiency.
• Proactively communicated with clients/customers to provide timely process updates and ensure satisfaction.
• Submitted daily reports to facilitate informed decision-making by management.
• Contributed to the development of Standard Operating Procedures (SOP) and action files, resulting in a 20% reduction in process update turnaround time and a 10% increase in process adherence.
• Successfully on-boarded new team members virtually, ensuring smooth integration and productivity.

Bachelor Of Engineering - Be, Mechanical Engineering, 66 % First Class

12Th, Computer Science, 84 %

10Th, Computer Science, 92 %