Shivakumar Gr Email & Phone Number

Provide technical advice and consultation on Cloud, Hybrid and On Prem Enterprise Unified Communications and Contact Center Solutions. Leading technical solution designs of large scale complex enterprise communications systems. Provide engineering and technical support for global end users. Provide business groups both the roadmap and the confidence that the solution delivered is optimized for their success in achieving their business goals. Also provide innovation value combining thought leadership in practical solution design and delivery with the integral vision of emerging technologies that provide business value and planned operational value over time.Develop a complete image of how a system should and Coordinate strategies for defining, deploying, and maintaining SIP/IP/ TDM/SBC telephony systems, and its associated network connections. This requires a complete involvement in all engineering projects for VoIP initiatives, planning technology roadmaps, and configuring and optimizing all IP telephony systems, defining and integrating UC/CC application like Microsoft Teams, Ribbon SBC, Avaya/Cisco, SIP Trunks, video, Genesis Pure Cloud.