Shivakumar Pillai Email and Phone Number
General Manager with over 17 years experience in international hotels and celebrity restaurants across the world such as Hilton,Hyatt ,Westin and Longchim(London, India and Singapore ). I am able to operate within high engry groups and to maintain professional diligence in operation . Specialities including • Achieving Overall Goal • Rebranding the restaurant and bar • Developing Food and Beverage concepts • Strategic planning on P&L and Budgets • Create unique Guest Experiences• Pre- opening I am strong team player and focus on bringing the best out of the team .Strong professional focused with a Post Graduate in Hospitality Management from London UK.
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General Manager OperationsAditya Birla New Age Hospitality Jun 2023 - PresentMumbai, Maharashtra, India -
General ManagerLalco Residency Nov 2019 - Jun 2023· The hotel with the inventory of 70 keys Apartments, Restaurant and Banquets Halls.· All Rooms are with contemporary interiors and upscale amenities to help you stay on task during your stay. Work with ease thanks to free Wi-Fi and ergonomic desks and ensure a good night's sleep with plush linen and comfortable mattresses in all rooms.· Upscale hotel provides business travellers with comfortable accommodation and thoughtful amenities, as well as elegant event space for up to 500+ guests paired with an experienced culinary team offering our renowned Yes I Can! philosophy to ensure a great level of service that is sure to impress· Strategically located just 15 minutes from Mumbai International Airport, ideal location in the heart of India's fast-growing Corporate sector makes The Andheri Mumbai , a member of Lalco Residency Individuals, the place to be.Scope and General Purpose of Job:· Develop and implement business strategy / Vision for the Hotel which are aligned with Brand's overall mission, vision, values and strategies. Responsible for the overall profitable management of the unit, which include room rental, food and beverage operations, etc. Also responsible for marketing, establishing community relations, Finance Management, employee staffing and training, controlling inventory, maintaining the physical plant, as well as, coping with the unexpected situations involving guests, employees, and the property.· Worked very closely with sales, marketing and operational team to develop revenue generating strategies for the unit and executed business plans designed to maximize property customer satisfaction, profitability, and market share; ensured that property business plans and employees are aligned with business strategies and identified new business leads, developed tailored sales approach and actively pursued leads with teams to enhance overall revenue and guest experience. -
General Manager Restaurant & BarMarina Bay Sands Jul 2016 - Jul 2019SingaporeThe best experiences at Singapore’s most iconic hotel – home to the world’s largest Infinity Pool. Lounge in your luxurious room and soak in unparalleled views of the city, or explore the integrated resort’s attractions, restaurants and shops. Marina Bay Sands Sinagpore the stage for an experience that is bound to be truly memorable – be it wedding, up-scale private events, a symposium, conference, training module or even a board meeting.Asia’s largest five-star Hotel with 2561room hotel a 120000 -square meter convention exhibition centra, the 74000-square-meter . the shoppes at Marina Bay Sands mall, a museum, a large theatre, “celebrity chef’ restaurants, two floating crystal pavilions, art science exhibits and the world’sScope and General Purpose of Job:· Strategic business leader with responsibility for all aspects of the restaurant operations, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to both brand and property ownership. Implementation of service strategy and initiatives with the objective of meeting or exceeding guest expectations, increase profit and market share. To ensure that sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Actively involved in the local community and build strong relationships with local officials, businesses and customers.· Enhanced overall revenue by 32% (App.) YOY.· Reviewed business related data such as market share, financial performance, inventory, employee engagement, and customer satisfaction; analyzed business information to proactively address changing market conditions, ensured property operates within· Directly responsible for more than 100+ employees. -
Restaurant Manager OperationsThe Fullerton Bay Hotel Singapore Sep 2014 - Jul 2016Sabai Thai - Customs HouseLooking at all 3 Restaurant Operations . ( Thai fine dine / Asian Bar and Brasserie / German Sausage ) -
Assistant ManagerWestin Hotels & Resorts Feb 2012 - May 2014Mumbai Area, India -
Team LeaderHyatt Regency London – The Churchill Sep 2008 - Jul 2011London, United Kingdom -
Food And Beverage AssoicateHyatt Regency London – The Churchill Aug 2008 - Jul 2009London, United KingdomResturant/ IRD / Banquets -
Food And Beverage AssoicateHilton London Euston May 2007 - Aug 2008London, United KingdomBanquets / IRD
Shivakumar Pillai Education Details
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Hotel Management
Frequently Asked Questions about Shivakumar Pillai
What company does Shivakumar Pillai work for?
Shivakumar Pillai works for Aditya Birla New Age Hospitality
What is Shivakumar Pillai's role at the current company?
Shivakumar Pillai's current role is General Manager Operations( Hospitality).
What schools did Shivakumar Pillai attend?
Shivakumar Pillai attended Ealing, Hammersmith & West London College, University Of Madras.
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