Shivam Chandrayan Email and Phone Number

Managing a team of 500 plus advisor and 15 Unit Manager to drive monthly business.Developing and motivating branch employee performance.Monitored and supervised all the operational activities of branch on daily basis and ensure satisfactory audit ratings for the branch.Assessing market condition and identifying opportunities.Hire and manage team of salespeople and provided training to them.Maintained strong customer relationship, resolving their problem as needed.Managed budget and allocate funds appropriately.

Identified, Analyzed client goals and Implemented strategic goals for marketing campaigns and achieving sales.Managed organizational sales by developing a business plan that covers sales,revenue, and expense controls.Prepared presentations, price quotes and sales orders for customers.

Managed process related day to day operations and functioning of the team.Driving Revenue Generation from InsuranceAgency Channel.Served as one of the Sales & Operations Lead in the phase of transition for Sales & Operations Insurance Claims. Maintained relationship building with customers and prospects to ensure high levels of Customer Satisfaction.Independently managed work force planning to meet the business requirement; undertook interviews and induction sessions.Conducted performance evaluations and appraisals for the teams and thereby provided constructive feedback.Steered regular sessions with teams and one-on-one discussions to understand challenges and concern areas.Assisted team members to deliver the required work within the prescribed deadlines and with efficiencyShowed 5x Business growth with total GMV of 40lakhs in new cities within 2 months

1.Assisting customers in sale of a range of financial products via sales. 2.Fully responsible for meeting and exceeding targets as assigned periodically and reaching productivity that meets job standards, while working with speed and accuracy ensuring no losses or errors occurred while assisting customers.3.Ensure high levels of customer satisfaction