• Working with suppliers and partners to ensure the ECO4 project is delivered on time and to expected standards• Allocating work to supply chain partners and contractors • Assisting contractors in overcoming barriers and holding regular meetings to analyse MI and discuss project progress• Using data sources to monitor project delivery and communicating with colleagues and external stakeholders to develop methods i.e. ZOHO changes• Implementing and overseeing appropriate… Show more • Working with suppliers and partners to ensure the ECO4 project is delivered on time and to expected standards• Allocating work to supply chain partners and contractors • Assisting contractors in overcoming barriers and holding regular meetings to analyse MI and discuss project progress• Using data sources to monitor project delivery and communicating with colleagues and external stakeholders to develop methods i.e. ZOHO changes• Implementing and overseeing appropriate financial forecasts to ensure project is delivered to budget • Ensuring a robust trail is in place to evidence use of project funds including appropriate quality assurance activities• Managed additional workload to assist in achieving the installation target 1 month ahead of target leading to time for additional installations and an extension and additional funding for the project Show less

• Executed against project delivery plans and forecasts including specifying MI and reporting• Implemented and overseeing appropriate processes to ensure projects are delivered to budget • Worked with colleagues to provide accurate financial forecasts and provide project manager and external stakeholders with status reports• Ensured a robust audit trail is in place to evidence the proper use of project funds including appropriate quality assurance activities • Challenged… Show more • Executed against project delivery plans and forecasts including specifying MI and reporting• Implemented and overseeing appropriate processes to ensure projects are delivered to budget • Worked with colleagues to provide accurate financial forecasts and provide project manager and external stakeholders with status reports• Ensured a robust audit trail is in place to evidence the proper use of project funds including appropriate quality assurance activities • Challenged suppliers and other partners to ensure that projects are delivered on time and to expected standards• Narrowed data of 15,000 properties to 3,000 properties to identify most suitable properties for the project within 3 days Show less

• Attained supplier quotations in line with the OVO Electrification of Heat trial and Warm Home Check specification and budget• Provided administrative support in preparation for regular project meetings and external project reports• Verified installations via completion and audit reports to ensure it is in line with industry MCS standard and contractual and regulatory requirements• Learnt and developed financial knowledge and skills leading to taking ownership of raising purchase… Show more • Attained supplier quotations in line with the OVO Electrification of Heat trial and Warm Home Check specification and budget• Provided administrative support in preparation for regular project meetings and external project reports• Verified installations via completion and audit reports to ensure it is in line with industry MCS standard and contractual and regulatory requirements• Learnt and developed financial knowledge and skills leading to taking ownership of raising purchase orders and sending invoices• Liaised with contractors and external stakeholders such as Citizens Advice Bureau and local councils• Initially the OVO Zero Carbon Scheme entailed a set project plan. Due to COVID-19 and other influential factors, an agile approach was executed in order to mitigate issues encountered. Show less

• High quality assistance and documentation of customer portfolios, multiple projects and queries through to completion• Effectively administered the console and ensuring reports are issued/scheduled to customers• Regularly reviewed project schedules using Microsoft Project and maintenance logs using CRM database• Analysed monitoring statistics by using and following KPIs ready for distribution amongst team members or for reference whilst minute taking

screening passenger and items before they enter the restricted areas using x-ray machines and carrying out hand searches in line with Department for Transport standards, checking ID and travel documents for all passengers and staff before they enter restricted areas and patrolling the terminal and surrounding areas to ensure buildings are secure and potential risks are identified

Assist reduced mobility passenger requirements, ensuring the system is up to date so they receive the assistance they require once they are ready for boarding, provide any general airport information to passengers

Assisting passengers with reduced mobility from check in right through to their flight or meeting them at their flight and taking them through to arrivals

Meeting and greeting customers and answering any queries they may have had regarding the airport and security and surrounding topics, such as safety or luggage rules and regulations, ensuring I was approachable and friendly in order to encourage passsengers to seek help if needed. At times it was necessary to cover the role of the team leader during busy periods.