Shivam Sangwan Email and Phone Number

• Business analyst experience with a key focus on the Due Diligence, Risk management industry, and Ed-Tech Industry• Experience in understanding business needs and defining creative and useful software solutions.• Excellent analytical and problem-solving skills in designing, developing, and implementing innovative business processes using new opportunities and technology. • Experience in conducting Joint Application Development (JAD) sessions with end-users, SMEs, and QA teams for project meetings and customer interviews communicating with excellent communication skills.• Analyze and document business requirements (BRD) and functional requirements (FRD).• Worked effectively with the QA (Quality Assurance) team to design and evaluate User Stories, Test plans, and Test data for the application.• Hands-on experience in writing user stories in the Microsoft DevOps tool.• Expertise in Software Development Cycle (SDLC), project life cycle, and in Software Development methodology including Agile.• Experience User Acceptance Testing (UAT) of systems.• Basic knowledge of SQL queries and reporting the results to the business team.• Analytical and resourceful approach to problem-solving identifying root cause and corrective actions to meet short and long-term business, financial, and system requirements.• Communicating requirements and resolving queries: Proactively follow up with stakeholders to resolve the developer's queries if any. To avoid any impediments, review the work done to ensure it has beendone as per the stated requirement• Clients: Apple, Microsoft, Amazon, Morgan Stanley