Shivam Sharma Email & Phone Number

Agra, Up, In

- Setting goals and developing plans for business and revenue growth- Researching, planning, and implementing new target market initiatives- Researching prospective accounts in target markets- Pursuing leads and moving them through the sales cycle- Developing quotes and proposals for prospective clients- Setting goals for the business development team and developing strategies to meet those goals- Training and Handling of Sales staff.- Attending conferences and industry events

India

- Install, troubleshoot, support services on software and hardware over call, emails, chats and Anydesk or Teamveiwer. - Provide technical support and Taxation related queries and troubleshooting to 500+ users on a wide range of IT related issues.- Develop up-to date knowledge of company produets and services to deliver support and service solution in a better way.- Troubleshoot software and hardware failure.- Help Automate their work with help of in-build AI in the software which help client to export their Purchase, Sales bills into different Accounting software and to feed different GST reports.

- Promoted and sell successful trading strategy plans with well-organized and smooth presentations.- Leveraged knowledge of stock prices, Financial Reports, and trending changes to optimize collateral approaches, data analytics, and trading analysis.

- Determined the proper course of action for claims processing.- Championed insurance claims process by providing expert knowledge and building positive, trusting relationships to support clients during challenging times.- Collected and tracked evidence in support of legal processes.

- Provide detailed information about the products and services offered to the customers.- Communicate effectively with the customer support team and clients.- Listen to customer complaints and provide adequate solutions for their problem via phone or email.

Agra, Uttar Pradesh, India

- Here my superior responsibility to ensure hotel chargesare processed diligently to guest's accounts, invoices areaccurate, billing instructions are verified, and all necessarysupporting bills and vouchers are attached for directsettlements, and uses suggestive selling techniques to sellroom nights, increase occupancy and revenue.- Assisted staff with troubleshooting and resolution ofsoftware and hardware issues to minimize downtime.- Reviewed client and staff feedback and madeappropriate business adjustments to meet needs and address concerns.

- Answering telephone calls, as well as screening and Forwarding calls. Scheduling and confirmingappointments, meetings, and events.- Welcoming and Assisting visitors in a friendly and professional manner.- Handling basic inquiries and sorting mail.

Master Of Business Administration - Mba, Banking, Corporate, Finance, And Securities Law

Bsc - Bachelor Of Science, Mathematics