Customer Project Specialist
Role & Responsibilities• Responsible for the successful delivery of BAU projects for a multinational consumer goods company. The role typically requires managing multiple complex projects simultaneously and involves planning, monitoring and controlling, and closing. • Coordinating with project stakeholders to achieve project objectives• Building of overall project plan to manage a project efficiently. Providing regular and accurate reports on progress against plan to stakeholders as appropriate• Identifying, assessing, and managing project risks, assumptions, issues, and dependencies, escalating as appropriate via the agreed governance framework• Ensuring the delivery of the projects within time and budget constraints. Controlling the scope of projects, ensuring that rigorous change control is exercisedToolsOracle Projects, Primavera, Microsoft Project, Smartsheet, SharePoint, Tableau, Office tools, ConfluenceAchievements• Awarded recognitions & appreciation notes for completing complex projects within time and allocated budget.• Led an internal initiative to provide 200 PMs (approx.) with knowledge on PM certifications and tools and support in their journey to enhance their project management skills and fuel their career growth.• Developed project templates with built-in report automation to track the status of various projects and the respective changes.• Played a key role on Career Roadshow- an internal initiative for enabling career planning.• Supported leadership team with hiring activities.