Responsibilities- Exposure with Individual KYC, CDD, EDD, Background verification. Completes extensive due diligence investigations using public and private databases in accordance with regulatory standardsPerforming KYC Checks and documentation for new and existing clients/users – which include CDD, EDD, Screening of Beneficial owners,Investigating the Case requests, by researching the public domain, to source and collect the documentation which is required to complete KYC Review. CDD - Customer Due Diligence is a process of KYC that is used to gather customer's data about identity, address, and to evaluate the risk category of the customer. In general, it is a kind of basic scrutiny about a customer. EDD-Enhanced Due Diligence is an additional KYC process to be followed for high-risk customers. Handling Customers Via Email, Chat, Whatsapp, Also handled logistics deliveries approvals, retention etc.

Data creation by using MS word & MS Excel; D Job profile : Resolving Customers Complaints ,Query, and Request over the Phone And Creating the Data By using MS Exel and MS word and Power point .Sales Experience : Aslo i worked As Lead Generation Rep ( Inside Sales Rep), for New Connection .Telphone Connection ,Mobile Connections and Brodband Connections ,Over the Phone by Explaining the Tarrif s Plans and Rules and Regulation ,documention Policy and payments Related.Bill Calculation Representative