Shivangi Gupta Email & Phone Number

Banglore

As an intern I was exposed to defferent fields in digital marketing. Where i created a website on my own and also learnt social media marketing strategies.

Gurugram, Haryana, India

Monitoring of cases – circulation of refer back cases amongst the team to be resubmit with requisite actionable. Adherence to Daily Reporting - Daily MIS including details of cases submitted to FI partner and cases moved to R2D bucket. Developed initiatives for process improvement and reviewed ongoing operations. Aligned operational boundaries between processes and production demands.Adherence to company's norms and informed staff of these standards.

Gurugram, Haryana, India

Assessed customer account information to determine current issues and potential solutions. Troubleshot, resolved, or escalated technical issues based on individual customers' needs.

Gurgaon, Haryana, India

Track claim’s DOS, time, with all the services which have been taken by the patient. Make & Maintain INS representative (Query) why the claim has been denied with DOD with resolutions Report & Send it to HOD. Work as a mediator between Hospitals and INS companies. Analysis of collections by payer where need to find which INS companies are slower to and which ones have a higher volume of denials.

Gurugram, Haryana, India

To ensure the collection of billed amounts from purged/blocked store credit cards. Assisting one-shot settlement of partial settle payments. Educate the customer whenever necessary. Never voice outlines information or provides false information.

Noida, Uttar Pradesh, India

Understanding & advising clients about Hotel Memberships as well as identify potential clients who are keen on purchasing Hotel Products and Facilities. Assisting clients with the evaluation of offers, negotiating terms, and deal closure (selling Membership cards).