Shivani Khullar Email & Phone Number

Australia

• Establishing and maintaining close liaison and effective relationships with General Managers and Divisional Managers
• Maintaining a sound understanding of customers' business objectives,strategies and current/planned business and systems initiatives
• Providing expert advice, consultancy, and support in terms of strategic planning, improvement initiatives, business specific projects and theselection and implementation of systems
• Liaising with external service providers in conjunction with teams to understand application/technology road maps and current functionality.
• Translate the external service providers road maps for the customer to ensure they understand the direction of the application/technology and can integrate into their business plans.
• Assisting customers in business process improvement initiatives by identifying innovation opportunities.

Australia

• Requirement gathering, elicitation, specification, validation, and verification based on Business strategy and company vision.
• Conduct discovery sessions and workshops
• Create user stories, SRS, and SDS documents for the project.
• Source and review process and system documentation, where available, to gather requirements and confirm coverage of as-is features.
• Consulting with business and technology SMEs to resolve queries from the development, testing and training teams.
• Develop and deliver management reports about project progress.

Australia

• University Study Project - Business Analyst role: Managed development of ‘Service Please’ application to order groceries online.
• Collected the (functional, non-functional) requirements.
• Engaging the internal and external stakeholders
• Elicitation of stakeholders and risk management
• User stories, RTM, use case and swim lane diagrams.
• Product strategy, product roadmap, maintain Kanban board, product backlog on JIRA software.

India

• Intern role in providing advanced Business analysis support to significant technology projects for internal customer and business support.Responsibilities:
• Analyse business processes and user requirements to develop technical solutions with Subject matter experts.
• Design integration of business processes with information systems
• Analyse system requirements and provide technical solutions
• Develop and document detailed process and data flow diagrams
• Evaluate, recommend, and implement changes to existing systems

Master'S Degree, Business Information System

Activities and Societies: Python with Django framework to make software/applications. SharePoint Administrator, with Power Automate, Power.

Master Of Business Information Systems, Computer Programming, Customer Service

Bachelor'S Degree, Computer Science, 89%

Activities and Societies: VolleyBall, Tennis, Volunteer