Shivani Mehta Email & Phone Number

Mumbai, Mh, In

• project management and facilitating cross-team collaboration on projects directly impacting revenue• innovation, research and strategic advisor to the Chief Revenue Officer• managing relationships with corporate executives across partner organisations

• led a growing team developing tools to address client needs for sustainable (planet-forward) solutions• managed client relationships and expectations • conducted category level audits to accelerate growth and business development initiatives • supported several project teams on landscape analysis, qualitative analysis, testing plans, design and innovation strategy• engaged in trends + insights research and analysis• refined innovation tools based on latest data

Washington, District Of Columbia, United States

• led experience design and human centered service design for 2 projects working with government agencies in a standard management consulting environment• led usability testing, digital development and communication design in a client-facing role• collaborated on insight development, client communications and strategy development• reviewed grant applications for federal funding on technical compliance and evaluated feasibility based on merit• supported organization on developing… Show more • led experience design and human centered service design for 2 projects working with government agencies in a standard management consulting environment• led usability testing, digital development and communication design in a client-facing role• collaborated on insight development, client communications and strategy development• reviewed grant applications for federal funding on technical compliance and evaluated feasibility based on merit• supported organization on developing internal HCD-oriented training materials Show less

Remote

• built a holistic strategy for content production and sharing on social platforms such as LinkedIn, Google, Twitter, and increased engagement by 30% over 3 months• analysed user insights and developed strategies to grow reach and following by 50% over 6 months

Remote

• conducted research and insight development for workplaces to improve employee experience through strategy• collected data through qualitative tools by drawing inferences from client communications• supported team with comprehensive note taking, alignment with project management tools, and interviews/ workshops

New York City Metropolitan Area

• led content strategy for aligned brand presence on Instagram and met growth rates of minimum 25% per month of increased engagement

• conducted design research within a team to uncover organisational change management challenges• developed framework to implement strategic priorities• designed digital experience to create visibility on brand’s sustainability initiatives and goals

Bengaluru Area, India

• extensive user research, insight generation and customer journey mapping for 3+ projects• conducted 40+ interviews in a standardized research setting with users• created and user tested 10+ prototypes on Adobe XD and Sketch• over 4 sprints completed as a part of agile teams as design researcher/ designer• spent 40% work hours creating empathy maps, ecosystem maps, user personas, key insights, concept documents• led communication design for internal team presentations

Mumbai Area, India

• funded by Govt. of India under StartUp India Fund• employed a team of 20+ rural women and led 4 team members managing operations and design• sold products in 5 cities across 10+ pop-up retail shops and became profitable during testing• grew revenue by 30%+ every testing cycle through user research and insights

Mumbai Area, India

• designed web experiences and content strategy for 5+ e-commerce, service and entertainment clients• increased conversion by 20-50% through digital experience strategy depending on the project time and budget• offered support to 3 early stage startups to get from zero-to-one by facilitating partnerships, and managing visual design, user research, analytics, insights, and content strategy

Master Of Science - Ms, Strategic Design And Management

Bachelor'S Degree, Product Design

Bachelor Of Arts - Ba, Sociology

Diploma, Product Design