Accounts Payable Management: Processed and managed invoicing, reconcile supplier statements, and supported external bookkeeper in maintaining accurate financial records using MYOB.Administrative Support: Assisted with minute-taking during meetings, coordinated documentation sharing, and supported the team with various administrative tasks.Stakeholder Engagement: Attended and contributed to meetings with stakeholders, providing updates and insights as needed.Event Coordination:… Show more Accounts Payable Management: Processed and managed invoicing, reconcile supplier statements, and supported external bookkeeper in maintaining accurate financial records using MYOB.Administrative Support: Assisted with minute-taking during meetings, coordinated documentation sharing, and supported the team with various administrative tasks.Stakeholder Engagement: Attended and contributed to meetings with stakeholders, providing updates and insights as needed.Event Coordination: Organized catering and workshops for various events, ensuring smooth execution and participant satisfaction.Project Support: Coordinated with project managers to update and manage data in Airtable, and organized webinars via Zoom and Microsoft Teams through Eventbrite.Software Proficiency: Utilized Microsoft Office Suite (Word, Excel, PowerPoint) and MYOB for daily tasks. Demonstrated basic understanding of accounting functions and a willingness to quickly learn new tools and systems.Organizational Skills: Applied strong organizational skills to manage multiple tasks and deadlines effectively, ensuring all administrative and support functions were performed efficiently. Show less

Key responsibilities:• Process business applications for Mobile/MBB/NBN fleet• Ensure activation of all services (new, ports and upgrades) on VHA Network, andupdate them on internal and external systems• Proactively liaise with Vodafone’s support teams, while escalating to relevantparties to ensure closure• Contract compliance management – Ensure IDs, contracts and other documentsare compliant with Vodafone requirements (Checklist will be provided)• Account… Show more Key responsibilities:• Process business applications for Mobile/MBB/NBN fleet• Ensure activation of all services (new, ports and upgrades) on VHA Network, andupdate them on internal and external systems• Proactively liaise with Vodafone’s support teams, while escalating to relevantparties to ensure closure• Contract compliance management – Ensure IDs, contracts and other documentsare compliant with Vodafone requirements (Checklist will be provided)• Account Management – Handling of billing issues / network related troubleshooting/ retention enquiries / cross selling• Track hardware delivery and provide Sales Support to BDMs• Send out offers, inclusions, Gold/Platinum nos. Vodafone information regularly• Escalate and communicate with Channel Manager regarding Urgent matters• Employee on boarding – Issue and collection of statutory documents, contracts;Liaise with management in order to set up system access*• Manage Sales Head’s calendar, proposals and contracts• Manage post sales initial queries for Sales Head’s clients• Monitor usage and ascertain policy compliance• Ability to stretch for EOM closure; compensation off will be provided accordingly• Update Monthly Commission reconciliation report, prior to sending to AccountsTeam• Office management, Issue trial sim cards, maintain sufficient stock of blank simcards Remuneration Show less

Handling incoming calls and other communications ( Sales and Technical)• For all Network and phone system sales submitted by BDMS, coordinating with relevant partiesincludingfinance, leasing company, installers, etc. to get the customer connected and finance settled.• Upselling and cross selling network, phone systems and mobiles to ex-customers or existing customers.• Pre-sales customer engagement for Director and coordinating orders with Processing•Creating andupdating… Show more Handling incoming calls and other communications ( Sales and Technical)• For all Network and phone system sales submitted by BDMS, coordinating with relevant partiesincludingfinance, leasing company, installers, etc. to get the customer connected and finance settled.• Upselling and cross selling network, phone systems and mobiles to ex-customers or existing customers.• Pre-sales customer engagement for Director and coordinating orders with Processing•Creating andupdating Proposal templates for sales teams to use•Creating , maintaining and entering informationinto database on CRM• Drafting sales proposals for Director based on customer requirements•Post-sales customer accountmanagement with account queries, billing issues or service requests• Helping BDMs in closing Phone system, Network services and other deals, where intervention isrequested by former• Managing Large sized business accounts with account queries, billing issues or service requests• Business cards ordering• Pre-sales customer engagement for Director and coordinating orders with Processing• Any other duties as assigned by your manager from time to time. Show less

1. Gained knowledge on End to end processing and management of confirmations. Drafting, indexing, incoming, review, affirmations, discrepancy resolution and exception management.2. Lead discussions with internal teams to resolve the discrepancy and take remediation actions.3. Managed the Customer Support mailbox and queue management roster.4. Recommended and developed documentation and knowledge sharing sessions for best practices with the team for various… Show more 1. Gained knowledge on End to end processing and management of confirmations. Drafting, indexing, incoming, review, affirmations, discrepancy resolution and exception management.2. Lead discussions with internal teams to resolve the discrepancy and take remediation actions.3. Managed the Customer Support mailbox and queue management roster.4. Recommended and developed documentation and knowledge sharing sessions for best practices with the team for various remediation actions.5. Strategically optimize processes to minimize program dependency.6. Monitor key control metrics. Show less

1. Proactively monitoring changes to various Immigration regulations.2. To provide regular follow up on enquiries received.3. Collect and verify documentation received from clients. 4. Monitor the clients' application status and address the change if any.5. Follow up with the clients and regular reminders with about any pending documents required from the client.6. Filing the application on behalf of the client with the information provided.7. Carries out administrative… Show more 1. Proactively monitoring changes to various Immigration regulations.2. To provide regular follow up on enquiries received.3. Collect and verify documentation received from clients. 4. Monitor the clients' application status and address the change if any.5. Follow up with the clients and regular reminders with about any pending documents required from the client.6. Filing the application on behalf of the client with the information provided.7. Carries out administrative duties such as filing, typing, copying, scanning etc.8. Provides information by answering questions and requests via Phone calls and emails. Show less