Shivani Rathore Email and Phone Number

As a Relationship Manager, my role encompasses strategic leadership, sales growth, and team management.Relationship Manager - North and Central Zones*My Key Responsibilities:*1. Achieve sales targets and revenue growth across North and Central zones.2. Lead and manage a team of sales professionals and distributors.3. Identify new business opportunities, expand existing relationships, and develop market penetration strategies.4. Build and maintain strong customer relationships, ensuring satisfaction and resolving issues.5. Develop and implement regional business plans aligned with organizational goals.6. Analyze sales performance, identifying areas for improvement.

Professional Summary:Results-driven Relationship Manager with [X] years of experience in the automotive industry, driving customer satisfaction and loyalty for MG Motors. Skilled in building strong relationships, conflict resolution, and team collaboration.My KPIs:1. Manage and maintain relationships with existing customers.2. Develop and implement strategies to increase customer retention.3. Resolve customer complaints and concerns.4. Collaborate with sales, service, and marketing teams.5. Conduct customer feedback sessions.6. Identify opportunities for upselling and cross-selling.7. Meet and exceed sales and customer satisfaction targets.Skills:1. Excellent communication and interpersonal skills.2. Strong problem-solving and conflict resolution abilities.3. Ability to work under pressure.4. Proficient in CRM software.5. Knowledge of automotive industry trends.