Shivani Dhamija started cooking when she was 19 years old. Shivani’s Kitchen offers personal Indian cooking classes since 2014. Sharing food and the recipes with others are the greatest mantra for Shivani’s Kitchen.

• Welcome visitors; determine nature of business, and direct visitors to suitable employee• Answer phones, handle and redirect customer queries• Assists with administrative duties including auditing files, sorting mails and files, stuffing envelopes, mailings • Handle delicate situations, such as – customer requests, special needs and complaints.• Selling memberships and guiding people in what is best for them according to their needs

Quality Analyst• Performed requirement gathering and analysis• Coordinated between client, development team and offshore test team.• Developed test plan for risk based test projects• Prepared and maintained traceability matrix• Test script development and execution • Performed user acceptance testing, browser compatibility testing• Defect management using Bugzilla and test management using Quality Center and Testopia• Execute and evaluate manual test cases and report test results. • Mentored peers on test methodologies, test approach and test techniquesCommunications Management-Brand Development, Web site traffic growth. Develop Brand Strategy.-Strategic Consultants, Including Business plan and sales strategy development.--Plan and draft communications plan.-Write interesting, effective blogs, press releases, newsletters, web content.-Resolve any issues that arose.Social Media-Promote events by Facebook and Twitter-Promote Blog-Monitor twitter to generate leads

-Making communication plan-Working on Social media-Designing

Writing Communication Plan for the rescue groupEvent organisingWriting blogsDesigning display booths

-Developing Client Relationship-Customer research and analysis of current market conditions-Issuing licenses to the users of the music and collect royalties from them-Evaluate the society's advertising and promotional programs and suggest improvements-To coordinate with print and electronic media and get coverage for IPRS and publicizing the achievements of the company

• Liaising with marketing and PR colleagues to promote the event;• Creating effective marketing plans for each event• Meeting and interacting with customers face to face a daily basis.• Encouraging sales, increasing brand awareness

Hosted a show for 94.3 MyFM