• Led multiple teams throughout tenure, including large teams of Product Analysts, Product Managers, Technical Analysts, Database Architects, and various other product support staff• Promoted during tenure from Product Manager (2014-2015) to Senior Product Manager (2015-2022) based on exemplary performance • Executed projects consistently on time, providing expertise in healthcare and technology to support various projects with key results that included:o Improved product design and scalability, resulting in increased user activity of an additional 100,000 members within 6 months and over 350,000 members within 4 yearso Saved the company $12 million dollars in Medicaid expenditures resulting from operationalized enhancements to member maintenance functions o Prevented over $2 million dollars in penalties by stabilizing existing product functionso Enhanced automation and reduced manual work, resulting in $400,000 in savingso Added significant improvements and streamlined efficiencies to legacy processes, improving the change request process and establishing new product roadmap visions across products

• Led product management activities, including product roadmaps, market analysis, risk management and planning, business analyses, architectural design reviews, and other related activities• Provided leadership and guidance to the team, ensuring adherence to the roadmap and best practices in alignment with standards• Leveraged expertise in healthcare and healthcare technology to ensure alignment of product functionality to client-specific needs and requirements

• Led product management activities, including product roadmaps, market analysis, risk management and planning, business analyses, architectural design reviews, and other related activities• Provided leadership and guidance to the team, ensuring adherence to the roadmap and best practices in alignment with standards• Leveraged expertise in healthcare and healthcare technology to ensure alignment of product functionality to client-specific needs and requirements

• Served in a lead capacity providing business analyses expertise across various employee benefit administration products – successfully completing numerous implementations for high profile government and commercial clients, including USAA (with Eagle Squad award), Delta Airlines, AutoNation (with Feather in the Cap award), Verizon, and others• Created and managed associated documentation, including functional specification documents, test plans, and more while ensuring full alignment to client requirements• Increased membership across the company’s client accounts by adding COBRA benefit management functionality to the product alongside numerous other enhancements to modernize the technology