Shivani Soni Email and Phone Number

Livekart.io is a SaaS platform that enables creators and D2C brands to automate live commerce on social media channels such as Facebook, Instagram (Official API Integration)Metrics achieved: 1000+ Live sellers doing a GMV of 100,000 USD monthly.-Developed Complete SaaS including merchant dashboard, DIY seller store, inventory management, payment integration. Accelerated 3x increase in carts through one-click checkout feature for live sellers.-Nurtured online communities by engaging 10000+ live selling womenpreneurs , creators through Facebook groups

AI-powered community platform built for D2C brands and online sellers to co-promote and drive new customers. Tokn matchmaking engine guarantees online businesses get discovered when they join invite-only communities and thank their customers with tokn powered e-gift cards, in turn, driving more new customers from other businesses. Scaled to 250+ online businesses - 1 million transactions amounting to 10mn USD GMV. Built Community for 1000+ offline businesses in Mumbai & Ahmedabad.-Products built : web (business + consumer), match making engine, whatsapp integration, E-Commerce Integrations (Zencommerce, woo commerce, shopify), internal dashboards, redemption platform for mobile telephony partners (Xiaomi). Unique real time match making engine that matches a customer with gift voucher from another brand based on 150+ data parameters and million+ data points.-Developed product roadmaps and sprint plans, ensuring alignment with company goals and objectives for new product. -Developed and executed community growth strategies online and offline leading to 30% increase in conversion rates and improved customer cross-channel engagement campaign reducing customer acquisition costs by 75% for brands.

An AI-powered text messaging-based automated CRM driving online discovery and customer interactions while impacting purchase decisions, brand visibility and customer experience.Jumpstart scaled to 5000+ paid businesses driving 50 million+ customer annual interactions from single-store locations to multi-store brands (blue star, social, LG) across more than 50+ verticals in the retail and service space.-Ideated and helped build complete SMB Marketing SaaS suite comprising web, mobile apps (android, iOS), kiosk apps, review platforms API's (50+ review platforms) and POS integrations (20+ integrations) handling a team of 5 developers, 3 UI/UX.-Managed product roadmap and strategy, working with various stakeholders to align business goals.-Led product growth hacks such as dashboards, WhatsApp and system integrations to keep small businesses engaged (product usage) and driven product adoption.-Identified areas for improvement and methods to improve customer experience leveraging data analytics and customer feedback.-Growthhack SMB lead gen leveraging multiple search engines, social platforms and product playbook.-Built and led Initial inside sales process, hiring team and converting sales challenges to a playbook for scaleable sales (pitching-product demo-followups-close), training materials, presentations.-Cultivated partnerships with stakeholders to drive business growth and market expansion.

Responsible for driving in-store footfalls through all Digital Marketing channels like SEO, SEM, SMM, ORM, Affiliate, Influencer Marketing of the Sanghvi Brands group which consists of brands like Spa by CLARINS, Spa L’OCCITANE, Warren Tricomi Salons, ELLE Spa & Salons, Rossano Ferretti Hairspa in India, Sri Lanka, the Middle East & USA.